World class customer satisfaction
Title
: 
World class customer satisfaction

Personal Author
: 
Barsky, Jonathan D.

ISBN
: 
9780786301287

Subject Term
: 
Consumer satisfaction -- Case studies
 
Customer services -- Case studies


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000004980664HF5415.5 B38 1995Open Access BookAdvance Management