Analisis aspek relationship marketing dalam mencapai kepuasan dan kesetiaan pelanggan : kajian kes di The Body Shop, Johor Bahru
Title
: 
Analisis aspek relationship marketing dalam mencapai kepuasan dan kesetiaan pelanggan : kajian kes di The Body Shop, Johor Bahru

Publication Information
: 
Skudai : Universiti Teknologi Malaysia, 2000

Physical Description
: 
1 reel : negative ; 35 mm.

General Note
: 
5 titles on 1 microfilm

Subject Term
: 
Consumer satisfaction
 
Marketing
 
Bank loans
 
Transportation -- Finance
 
Bank and banking -- Malaysia
 
Market surveys -- Malaysia -- Johor
 
Hotels -- Malaysia -- Johor
 
Activity-based costing
 
Manufacturing industries -- Accounting
 
Balance sheets
 
Investment analysis

Added Author
: 
Ham, Mei Ling

Project Paper (Sarjana Muda Pengurusan Teknologi) - Universiti Teknologi Malaysia, 2000


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010040670MFL 10376Non Circulating MicrofilmMicrofilm