Keberkesanan perkhidmatan kaunter berasaskan teknologi maklumat ke atas kepuasan pelanggan : kajian di kedai Telekom, Johor Bahru
Title
:
Keberkesanan perkhidmatan kaunter berasaskan teknologi maklumat ke atas kepuasan pelanggan : kajian di kedai Telekom, Johor Bahru
Publication Information
:
Skudai : Universiti Teknologi Malaysia, 1999
Physical Description
:
1 reel : negative ; 35 mm.
General Note
:
5 titles on 1 microfilm
Subject Term
:
Management information systems -- Case studies
Consumer satisfaction
Information resources management -- Data processing -- Evaluation
Office information systems -- Malaysia
Industrial safety -- Malaysia
Industrial safety -- Programmed instruction
Construction industry -- Malaysia -- Management
Construction industry -- Malaysia -- Economic aspects
Added Author
:
Kavitha Muniandy
Project Paper (Sarjana Muda Pengurusan Teknologi) - Universiti Teknologi Malaysia, 1999
Library | Item Barcode | Call Number | Material Type | Item Category 1 |
---|
PSZ JB | 30000010036455 | MFL 10528 | Non Circulating Microfilm | Microfilm |