A study of service quality from the perspective of customers at Hong Leong Bank Jalan Wong Ah Fook, Johor Bahru
Title
: 
A study of service quality from the perspective of customers at Hong Leong Bank Jalan Wong Ah Fook, Johor Bahru

Personal Author
: 
So, Poo Ann

Publication Information
: 
Skudai : Universiti Teknologi Malaysia, 2007

Subject Term
: 
Banks and banking -- Customer services -- Malaysia
 
Consumer satisfaction
 
Customer relations

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2007


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
1:AHIBS_LFPP30000001334HG1616.C87 S66 2007Closed Access ThesisUTM Project Paper (Closed Access)
Perpustakaan Raja Zarith Sofiah30000010153999HG1616.C87 S66 2007Closed Access ThesisUTM Project Paper (Closed Access)