Quality management : creating and sustaining organizational effectiveness
Title
: 
Quality management : creating and sustaining organizational effectiveness

Personal Author
: 
Summers, Donna C. S.

Edition
: 
2nd ed.

Publication Information
: 
Upper Saddle River, NJ : Prentice Hall, 2009

Physical Description
: 
xiv, 574 p. : ill. ; 24 cm.

ISBN
: 
9780135005101

Subject Term
: 
Total quality management
 
Quality control
 
Organizational effectiveness


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010179035HD62.15 S95 2009Open Access BookBook