Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems
Title
: 
Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems

Personal Author
: 
Hirata, Thomas T.

Publication Information
: 
New York, NY : Productivity Press, 2009

Physical Description
: 
vii, 107 p. : ill. ; 24 cm.

ISBN
: 
9781420083811

Subject Term
: 
Production planning
 
Customer relations
 
Production control
 
Manufacturing industries -- Customer services
 
Manufacturing industries -- Quality control


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010197275TS176 H54 2009Open Access BookBook
PSZ KL33000000002943TS176 H54 2009Open Access BookGift Book