Pengukuran prestasi perkhidmatan fasiliti menggunakan kaedah kepuasan pelanggan kajian kes : Pejabat Harta Bina, Universiti Teknologi Malaysia
Title
: 
Pengukuran prestasi perkhidmatan fasiliti menggunakan kaedah kepuasan pelanggan kajian kes : Pejabat Harta Bina, Universiti Teknologi Malaysia

Personal Author
: 
Wan Ahmad Hisyamuddin Wan Mustaffa Kamal

Publication Information
: 
2009

Physical Description
: 
xv, 84 p. : ill. ; 30 cm.

General Note
: 
Supervisor : Dr. Maimunah Sapri

Subject Term
: 
Facility management -- Malaysia -- Johor
 
Consumer satisfaction -- Malaysia -- Johor

Added Author
: 
Maimunah Sapri

Added Corporate Author
: 
Fakulti Kejuruteraan dan Sains Geoinformasi

Project Paper (Sarjana Muda Sains (Pengurusan Harta Tanah)) - Universiti Teknologi Malaysia, 2009


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
Perpustakaan Raja Zarith Sofiah30000010209298HF5415.335 W37 2009 rafClosed Access ThesisUTM Project Paper (Closed Access)