Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services
Title
: 
Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services

Personal Author
: 
Muhammad Ihsan Jambak

Publication Information
: 
Skudai : Universiti Teknologi Malaysia, 2004

Physical Description
: 
1v + 1 CD-ROM

General Note
: 
Also available in compact disc version : CP 9018 ra

Subject Term
: 
Customer relations -- Management -- Data processing
 
Relationship marketing
 
Customer services -- Data processing

Thesis (Sarjana Sains (Teknologi maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2004


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
Perpustakaan Raja Zarith Sofiah30000010033289HF5415.5 M53 2004Closed Access ThesisUTM Master Thesis (Closed Access)