Service management effectiveness : balancing strategy, organization and human resources, operations and marketing
Title
: 
Service management effectiveness : balancing strategy, organization and human resources, operations and marketing

Personal Author
: 
Bowen, David E.

Publication Information
: 
San Francisco : Jossey-Bass, 1990

ISBN
: 
9781555422226

Subject Term
: 
Service industries -- Management

Added Author
: 
Chase, Richard B.
 
Cummings, Thomas G.


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000003644840HD9980.5 B68 1990Open Access BookBook