Sistem pengurusan aduan dan cadangan secara online di Universiti Islam Negeri Suska Riau-Indonesia
Title
Sistem pengurusan aduan dan cadangan secara online di Universiti Islam Negeri Suska Riau-Indonesia

Personal Author
Zarnelly

Publication Information
Skudai : Universiti Teknologi Malaysia, 2007

Physical Description
1 CD-ROM ; 12 cm.

General Note
Also available in printed version : HF5415.52 Z27 2007 raf
 
Supervisor : Dr. Azizah Abdul Rahman

Subject Term
Consumer complaints
 
Customer relations -- Management
 
Customer services -- Data processing

Added Author
Azizah Abdul Rahman, supervisor

Added Corporate Author
Universiti Teknologi Malaysia. Fakulti Sains Komputer dan Sistem Maklumat

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010130640CP 016835UTM Special Collection - Computer FileCompact Disc Accompanies UTM Thesis/Project Paper