Conflict management for managers : resolving workplace, client, and policy disputes
Title
: 
Conflict management for managers : resolving workplace, client, and policy disputes

Personal Author
: 
Raines, Susan

Series
: 
The Jossey-Bass business & management series

Edition
: 
1st ed.

Publication Information
: 
New York : John Wiley, c2013

Physical Description
: 
xxix, 460 p. : ill. ; 24 cm.

ISBN
: 
9780470931110

Subject Term
: 
Conflict management
 
Interpersonal relations
 
Personnel management -- Psychological aspects
 
Customer relations
 
Conflict management -- Case studies


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010306243HD42 R35 2013Open Access BookBook