Metrics-based process mapping : identifying and eliminating waste in office and service processes
Title
: 
Metrics-based process mapping : identifying and eliminating waste in office and service processes

Personal Author
: 
Martin, Karen.

Publication Information
: 
Boca Raton, FL : CRC Press, 2013.

Physical Description
: 
xi, 104 p. : col. ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)

ISBN
: 
9781439886687

General Note
: 
Accompanied by compact disc : CP 029906

Subject Term
: 
Industrial efficiency -- Evaluation.
 
Industrial productivity -- Measurement.
 
Production management.
 
Manufacturing processes.

Added Author
: 
Osterling, Mike.


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
MJIIT Library30000010243277T58.8 M37 2013Open Access BookBook