The relationship between service quality, customer satisfaction and behavioral intention with moderating effects of switching barriers
Title
: 
The relationship between service quality, customer satisfaction and behavioral intention with moderating effects of switching barriers

Personal Author
: 
Norazryana Mat Dawi, 1985-

Physical Description
: 
1 computer disc (CD-ROM) ; 12 cm.

General Note
: 
Also available in printed version :
 
Supervisor : Assoc. Prof. Dr. Ahmad Jusoh

Added Corporate Author
: 
Ahmad Jusoh,

Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2016


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010358102CP 062787 raUTM Special Collection - Computer FileCompact Disc Accompanies UTM Thesis/Project Paper