Relationship between quality service and customer satisfaction in Islamic banks of Johor
Title
Relationship between quality service and customer satisfaction in Islamic banks of Johor

Personal Author
Mazidah Bahari, 1996-, author

Physical Description
xiii, 87 pages : illustrations ; 26 cm.

General Note
Supervisor : Dr. Adaviah Mas'od
 
Also available in CD-ROM : CP 082340 ra
 
Fulltext is available at http://dms.library.utm.my:8080

Subject Term
Consumer satisfaction
 
Banks and banking -- Customer services

Added Author
Adaviah Mas‘od, 1984-,

Added Corporate Author
Sekolah Perniagaan Antarabangsa Azman Hashim

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2019


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
Perpustakaan Raja Zarith Sofiah35000000030912HF5415.335 M39 2019 rafClosed Access ThesisUTM Project Paper (Closed Access)