Determination of influencing factors on service system improvement using AHP and QFD tools
Title
Determination of influencing factors on service system improvement using AHP and QFD tools

Personal Author
Mehdi Shamohammadi, 1982-

Publication Information
2012

Physical Description
xvii, 146 p. : ill. ; 30 cm.

General Note
Supervisor : Assoc. Prof. Dr. Mat Rebi Abdul Rani
 
Also available in CD-ROM : CP 027582 ra

Subject Term
Universities and colleges -- Malaysia -- Students

Added Author
Mat Rebi Abdul Rani

Added Corporate Author
Fakulti Kejuruteraan Mekanikal

Thesis (Sarjana Kejuruteraan (Kejuruteraan Industri)) - Universiti Teknologi Malaysia, 2012


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
FKM Library32000000000249LA1238.7 M44 2012 rafClosed Access ThesisUTM Master Thesis (Closed Access)
Perpustakaan Raja Zarith Sofiah30000010284245LA1238.7 bM44 2012 rafClosed Access ThesisUTM Master Thesis (Closed Access)