SERVQUAL dalam penilaian kualiti servis sistem maklumat
Title
: 
SERVQUAL dalam penilaian kualiti servis sistem maklumat

Personal Author
: 
Azizah Abdul Rahman

Series
: 
Siri kertas kerja penyelidikan (Universiti Teknologi Malaysia. Pusat Pengurusan Penyelidikan)

General Note
: 
Vot 72388

Subject Term
: 
Customer services -- Evaluation
 
Consumer satisfaction -- Evaluation
 
Service industries -- Management

Added Author
: 
Rose Alinda Alias, 1964-

Added Conference Author
: 
National Conference on Management Science/Operations Research School of Mathematical Sciences (2000 : USM, Penang)


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000004391037HF5415.5 A94 2000Closed Access Book1:BOOK_ARC
PSZ JB30000004391607HF5415.5 A94 2000Open Access BookProceedings, Conference, Workshop etc.
PSZ JB30000004391078HF5415.5 A94 2000Open Access BookProceedings, Conference, Workshop etc.
PSZ KL30000004391110HF5415.5 A94 2000Open Access BookBook