BEST PRACTICES : BUILDING YOUR BUSINESS WITH CUSTOMER-FOCUSED SOLUTIONS
Title
: 
BEST PRACTICES : BUILDING YOUR BUSINESS WITH CUSTOMER-FOCUSED SOLUTIONS

Personal Author
: 
Hiebeler, Robert, author

Physical Description
: 
240 pages ; 25 cm.

ISBN
: 
9780684834535

General Note
: 
"Arthur Andersen."

Subject Term
: 
Customer services -- Management -- Case studies
 
Customer services -- Quality control -- Case studies.
 
Industrial management -- Case studies

Added Author
: 
Kelly, Thomas B.,
 
Ketteman, Charles,

Added Corporate Author
: 
Arthur Andersen & Co.

Electronic Access
: 
http://www.loc.gov/catdir/enhancements/fy0645/97045739-t.html


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000010363344HF5415.5 H53 1998Open Access BookGift Book