Keberkesanan perkhidmatan kaunter berasaskan teknologi maklumat ke atas kepuasan pelanggan : kajian di kedai Telekom, Johor Bahru
Title
Keberkesanan perkhidmatan kaunter berasaskan teknologi maklumat ke atas kepuasan pelanggan : kajian di kedai Telekom, Johor Bahru

Publication Information
Skudai : Universiti Teknologi Malaysia, 1999

Physical Description
1 reel : negative ; 35 mm.

General Note
5 titles on 1 microfilm

Subject Term
Management information systems -- Case studies
 
Consumer satisfaction
 
Information resources management -- Data processing -- Evaluation
 
Office information systems -- Malaysia
 
Industrial safety -- Malaysia
 
Industrial safety -- Programmed instruction
 
Construction industry -- Malaysia -- Management
 
Construction industry -- Malaysia -- Economic aspects

Added Author
Kavitha Muniandy

Project Paper (Sarjana Muda Pengurusan Teknologi) - Universiti Teknologi Malaysia, 1999


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1Status
PSZ JB30000010036455MFL 10528Non Circulating MicrofilmMicrofilmMedia Counter