Crucial confrontations : tools for resolving broken promises, violated expectations and bad behavior
Title
: 
Crucial confrontations : tools for resolving broken promises, violated expectations and bad behavior

Publication Information
: 
New York : McGraw-Hill, 2005

ISBN
: 
9780071446525

Subject Term
: 
Interpersonal confrontation
 
Interpersonal communication
 
Interpersonal relations
 
Communication in management
 
Communication in organizations

Added Author
: 
Patterson, Kerry, 1946-


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
PSZ JB30000004862664HM1121 C78 2005Open Access BookBook