Kualiti perkhidmatan fasiliti di Hospital kerajaan - Hospital Sultanah Aminah, Johor Bahru
Title
: 
Kualiti perkhidmatan fasiliti di Hospital kerajaan - Hospital Sultanah Aminah, Johor Bahru

Personal Author
: 
Nor Ayunny Hamzah

Publication Information
: 
2010

Physical Description
: 
xx, 107 p. : ill. ; 30 cm.

General Note
: 
Supervisor : Dr. Maimunah Sapri
 
Also available in CD-ROM : CP 022447 ra

Subject Term
: 
Facility management -- Malaysia -- Johor
 
Customer services -- Quality control
 
SERVQUAL (Service quality framework)

Added Author
: 
Maimunah Sapri

Added Corporate Author
: 
Fakulti Kejuruteraan dan Sains Geoinformasi

Project Paper (Sarjana Muda Sains (Pengurusan Harta Tanah)) - Universiti Teknologi Malaysia, 2010


LibraryItem BarcodeCall NumberMaterial TypeItem Category 1
FAB LibraryFKS30000002305HF5415.5 N394 2010 rafClosed Access ThesisUTM Project Paper (Closed Access)
Perpustakaan Raja Zarith Sofiah30000010233687HF5415.5 N394 2010 rafClosed Access ThesisUTM Project Paper (Closed Access)