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Cover image for Augmented Customer Strategy : CRM in the Digital Age
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Cover image for The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention
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Cover image for The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention
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Cover image for Consumer information systems and relationship management : design, implementation, and use
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Cover image for Sistem pengurusan aduan dan cadangan secara online di Universiti Islam Negeri Suska Riau-Indonesia
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Cover image for Sistem pengurusan perkhidmatan pelanggan bagi pusat servis kereta
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Cover image for Implementing customer relationship management and service quality supporting ICT services for CICT, UTM
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Cover image for Implementing customer relationship management and service quality supporting ICT services for CICT, UTM
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Cover image for Sistem pengurusan perkhidmatan pelanggan bagi pusat servis kereta
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Cover image for Lean software strategies : proven techniques for managers and developers
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