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Cover image for Residential integrators customer relations
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Cover image for Customer relations and rapport
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Cover image for Working in partnership : best practice in customer-supplier relations
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Cover image for The Extra mile : building profitable customer relations every time
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Cover image for PREDICTING PERSONALITY : USING AI TO UNDERSTAND PEOPLE AND WIN MORE BUSINESS
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Cover image for TRANSFORM CUSTOMER EXPERIENCE : How to Achieve Customer Success and Create Exceptional CX
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Cover image for Augmented Customer Strategy : CRM in the Digital Age
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Cover image for Sell More Faster : The Ultimate Sales Playbook for Startups
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Cover image for CUSTOMER RELATIONSHIP MANAGEMENT : Concepts and Technologies
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Cover image for Creating and managing a CRM platform for your organisation
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Cover image for Innovation Heroes : Understanding Customers as a Valuable Innovation Resource
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Cover image for THE 12 POWERS OF A MARKETING LEADER : How to Succeed by Building Customer and Company Value
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Cover image for WHAT CUSTOMERS CRAVE : HOW TO CREATE RELEVANT AND MEMORABLE EXPERIENCES AT EVERY TOUCHPOINT
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Cover image for Legendery service : the key is to care
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Cover image for Scaling up excellence : getting to more without settling for less
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Cover image for The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
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Cover image for Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people
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Cover image for Studying Islam in practice
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Cover image for Power relationships : 26 irrefutable laws for building extraordinary relationships
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Cover image for Customer Value Creation Behavior
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Cover image for Internet mercenaries and viral marketing : the case of Chinese social media
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Cover image for What's the future of business? : changing the way businesses create experiences
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Cover image for The financial professionals guide to communication : how to strengthen client relationships and build new ones
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Cover image for Maximize your social : a one-stop guide to building a social media strategy for marketing and business success
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Cover image for Tilt : shifting your strategy from products to customers
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Cover image for Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
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Cover image for Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
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Cover image for Strategic customer management : integrating relationship marketing and CRM
61. 
Cover image for How to measure social media : a step-by-step guide to developing and assessing social media ROI :
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Cover image for Market your way to growth : 8 ways to win
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Cover image for The ten principles behind great customer experiences
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Cover image for Business in action
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Cover image for CRM : the foundation of contemporary marketing strategy
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Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
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Cover image for Consumer-brand relationships : insights for theory and practice
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Cover image for When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companies
87. 
Cover image for The market-driven supply chain: a revolutionary model for sales and operations planning in the new on-demand economy
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Cover image for Clients, clients, and more clients : create an endless stream of new business with the power of psychology
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Cover image for Million dollar referrals : the secrets to building a perpetual client list to generate a seven-figure income
92. 
Cover image for he social media MBA : your competitive edge in social media strategy development & delivery
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Cover image for Real-time marketing and PR : how to instantly engage your market, connect with customers, and create products that grow your business now
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Cover image for Successful customer relationship management programs and technologies : issues and trends
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Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
100. 
Cover image for A stakeholder approach to issues management
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Cover image for First Catch Your Husband : Adventures on the dating Front Line
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Cover image for It's the customer, stupid! : 47 wake-up calls to help you stay client-focused
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Cover image for Master data management and data governance
112. 
Cover image for Real-time marketing & PR : how to instantly engage your market, connect with customers, and create products that grow your business now
113. 
Cover image for You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profits
119. 
Cover image for Brilliant marketing plans : what to know and do to make a successful plan
120. 
Cover image for Managing customer relationships : a strategic framework
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Cover image for Buy now : creative marketing that gets customers to respond to you and your product
125. 
Cover image for Social network analysis in telecommunications
128. 
Cover image for Infinite possibility : creating customer value on the digital frontier
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Cover image for Customer knowledge management : improving customer relationship through knowledge application
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Cover image for The customer signs your paycheck
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Cover image for Relational contracting for construction excellence : principles, practices and case studies
132. 
Cover image for Flip the funnel : how to use existing customers to gain new ones
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Cover image for CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
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Cover image for Religions of the East
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Cover image for Muslim diaspora in the West : negotiating gender, home and belonging
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Cover image for Winning with customers : a playbook for B2B
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Cover image for The next evolution of marketing : connect with your customers by marketing with meaning
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Cover image for eMarketing strategies for the complex sale
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Cover image for Guerrilla social media marketing : 100+ weapons to grow your online influence, attract customers, and drive profits
155. 
Cover image for Mastering the world of selling : the ultimate training resource from the biggest names in sales
163. 
Cover image for Managing customers through economic cycles
165. 
Cover image for The Language Of TRUST : Selling Ideas in a World Of Skeptics
168. 
Cover image for SugarCRM for dummies
171. 
Cover image for Data mining techniques in CRM : inside customer segmentation
178. 
Cover image for Customer knowledge management : people, processes, and technology
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Cover image for Rain : what a paperboy learned about business
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Cover image for Rules to break and laws to follow : how your business can beat the crisis of short-termism
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Cover image for Clients driving innovation
192. 
Cover image for From customer retention to a holistic stakeholder management system : living a vision
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Cover image for The intimate supply chain : leveraging the supply chain to manage the customer experience
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Cover image for Customer relationship management : a global perspective
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Cover image for Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing
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Cover image for The new age of innovation : driving co-created value through global networks
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Cover image for Mass customization information systems in business
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Cover image for Do it wrong quickly : how the web changes the old marketing rules
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Cover image for Implementing CRM : from technology to knowledge
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Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service
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Cover image for Customer lifetime value : reshaping the way we manage to maximize profits
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Cover image for Jeffrey Gitomers little red book of sales answers.
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Cover image for Questions that sell : the powerful process for discovering what your customer really wants
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Cover image for Outside innovation : how your customers will co-design your companys future
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Cover image for Customer relationship management : a databased approach
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Cover image for Beyond six sigma :  profitable growth throuth customer value creation
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Cover image for How to sell technical equipment and services
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Cover image for The kindness revolution : the company-wide culture shift that inspires phenomenal customer service
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Cover image for The joy of text : mating, dating, and techno-relating
250. 
Cover image for The paradox of excellence : how great performance can kill your business
251. 
Cover image for Willies way : 6 secrets for wooing, wowing, and winning customers and their loyalty
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Cover image for Implementing strategic change :  tools for transforming an organization
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Cover image for Creating do-it-yourself customers : how great customer experiences build great companies
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Cover image for The new marketing conversation : creating and strengthening relationships between buyers and sellers
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Cover image for Lean solutions : how companies and customers can create value and wealth together
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Cover image for Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy
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Cover image for Customer service in the information age : a common sense approach to high-tech help
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Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
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Cover image for There's no business that's not show business : marketing in an experience culture
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Cover image for Excellence in service
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Cover image for Mass customization : a supply chain approach
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Cover image for How to click with everyone every time
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Cover image for CRM unplugged:  releasing CRM's strategic value
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Cover image for The relationship edge in business : connecting with customers and colleagues when it counts
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Cover image for Higher profits through customer lock-in : a roadmap
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Cover image for Managing customer relationships : a strategic framework
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Cover image for Away laughing on a fast camel : even more confessions of Georgia Nicolson
292. 
Cover image for The customer centric enterprise : advances in mass customization and personalizaton
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Cover image for Demand driven! : six steps to creating an ecosystem of demand for your business
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Cover image for Construction business development : meeting new challenges, seeking opportunity