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1. 
Cover image for Annual report of the ASEAN Standing Committee
2. 
Cover image for Laporan tahunan = Annual report
3. 
Cover image for Laporan tahunan = annual report
4. 
Cover image for Indeks perdagangan luar negeri : External trade indices
5. 
Cover image for Gateway : towards solidarity development and prosperity of South Nations
6. 
Cover image for Buku statistik = Statistics book
7. 
Cover image for China-ASEAN integration and trade journal
8. 
Cover image for China-Asean perspective forum
9. 
Cover image for Time
10. 
Cover image for Australian outlook
11. 
Cover image for Human relations
12. 
Cover image for International affairs (London)
13. 
Cover image for ISIS focus
14. 
Cover image for Japan echo
15. 
Cover image for Journal of international business studies
16. 
Cover image for Muqaranat al-adyan
17. 
Cover image for Family and succession law
18. 
Cover image for Games people play : the psychology of human relationships
19. 
Cover image for International affairs
20. 
Cover image for Executive intelligence review
21. 
Cover image for Journal of diplomacy and foreign relations
22. 
Cover image for Commex update
23. 
Cover image for Viewpoints
24. 
Cover image for Employee realations
25. 
Cover image for Pacific affairs
26. 
Cover image for Round table
27. 
Cover image for Bulletin
28. 
Cover image for Foreign affairs Malaysia
29. 
Cover image for Suara buruh Malaysia
30. 
Cover image for SOCIAL MEDIA AND THE ISLAMIC STATE : Can Public Relations Succeed Where Conventional Diplomacy Failed?
31. 
Cover image for PREDICTING PERSONALITY : USING AI TO UNDERSTAND PEOPLE AND WIN MORE BUSINESS
32. 
Cover image for Corporate Social Responsibility, Public Relations & Community Engagement : Emerging Perspectives from Southeast Asia
33. 
Cover image for LANGUAGE, COMMUNICATION, AND INTERGROUP RELATIONS : A Celebration of the Scholarship of Howard Giles
34. 
Cover image for The Qur'an's Reformation of Judaism and Christianity : Return to the Origins
35. 
Cover image for TRANSFORM CUSTOMER EXPERIENCE : How to Achieve Customer Success and Create Exceptional CX
36. 
Cover image for Augmented Customer Strategy : CRM in the Digital Age
37. 
Cover image for Sell More Faster : The Ultimate Sales Playbook for Startups
38. 
Cover image for CUSTOMER RELATIONSHIP MANAGEMENT : Concepts and Technologies
39. 
Cover image for Hubungan antara sokongan sosial dan beban penjagaan dalam kalangan penjaga pesakit mental
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Cover image for Hubungan antara sokongan sosial dan beban penjagaan dalam kalangan penjaga pesakit mental
41. 
Cover image for Creating and managing a CRM platform for your organisation
42. 
Cover image for KELLOGG ON BRANDING IN A HYPER-CONNECTED WORLD
43. 
Cover image for rehumanize YOUR BUSINESS : How Personal Videos Accelerate Sales and Improve Customer Experience
44. 
Cover image for The relations of the crystallographic point groups with group theory and graph theory
45. 
Cover image for Lives of Muslims in India : Politics, Exclusion and Violence ; with a new introduction
46. 
Cover image for Resistance, Power, and Conceptions of Political Order in Islamist Organizations : Comparing Hezbollah and Hamas
47. 
Cover image for THE MIDDLE EAST ARC OF CRISIS : Political Spin-Off and Developmental Outcome
48. 
Cover image for US APPROACHES TO THE ARAB UPRISINGS : International Relations and Democracy Promotion
49. 
Cover image for Reading the Bible in Islamic context : Qur'anic Conversations
50. 
Cover image for The relations of the crystallographic point groups with group theory and graph theory
51. 
Cover image for LULLABY
52. 
Cover image for MIND PLATTER
53. 
Cover image for DOWN and ACROSS
54. 
Cover image for Innovation Heroes : Understanding Customers as a Valuable Innovation Resource
55. 
Cover image for Middle Eastern Minorities : The Impact of the Arab Spring
56. 
Cover image for Cross post relations identification for forum discussion summarization using decision tree and graph-based scoring
57. 
Cover image for Cross post relations identification for forum discussion summarization using decision tree and graph-based scoring
58. 
Cover image for THE 12 POWERS OF A MARKETING LEADER : How to Succeed by Building Customer and Company Value
59. 
Cover image for The NEW RULES of MARKETING & PR : HOW TO USE SOCIAL MEDIA, ONLINE VIDEO, MOBILE APPLICATIONS, BLOGS, NEWS RELEASES, AND VIRAL MARKETING TO REACH BUYERS DIRECTLY
60. 
Cover image for Communication Essentials for Financial Planners : Strategies and Techniques
61. 
Cover image for EU-ASEAN Relations: Perspectives from Malaysia
62. 
Cover image for Examining the Emotional Dimensions of Academic librarianship : Emerging Research and Opportunities
63. 
Cover image for Christian and Islamic Theology of Religions : A Critical Appraisal
64. 
Cover image for ISLAM AND INTERNATIONAL RELATIONS : Fractured Worlds
65. 
Cover image for GET BETTER : 15 PROVEN PRACTICES TO BUILD EFFECTIVE RELATIONSHIPS AT WORK
66. 
Cover image for PEMEDULIAN PELANGGAN MENURUT PERSPEKTIF ISLAM
67. 
Cover image for Religious Interactions in Europe and the Mediterranean world : Coexistence and Dialogue from the Twelfth to the Twentieth Centuries
68. 
Cover image for WHAT CUSTOMERS CRAVE : HOW TO CREATE RELEVANT AND MEMORABLE EXPERIENCES AT EVERY TOUCHPOINT
69. 
Cover image for WE CAN'T TALK ABOUT THAT AT WORK! : HOW TO TALK ABOUT RACE, RELIGION, POLITICS, AND OTHER POLARIZING TOPICS
70. 
Cover image for Grounded theory of adversarial relationship Malaysian construction industry
71. 
Cover image for Global Political theory
72. 
Cover image for The dynamics of South Korea's relationship with Asia-Pacific
73. 
Cover image for Social exchange relations, employees' job related attitudes and turnover intention in Pakistan Universities
74. 
Cover image for MULTIDIMENSIONAL PERSPECTIVE OF MALAYSIA-ARAB RELATIONS
75. 
Cover image for STATECRAFT IN THE MIDDLE EAST : Foreign Policy, Domestic Politics and Security
76. 
Cover image for MERDEKA MINDA MELAYU
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Cover image for Social exchange relations, employees' job related attitudes and turnover intention in Pakistan Universities
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Cover image for Interpersonal skills in organizations
79. 
Cover image for The Group techniques
80. 
Cover image for Comparative regionalism : economics and security
81. 
Cover image for Conflict in Ukraine : the unwinding of the post-Cold War order
82. 
Cover image for Malaysia on the right track to a development : speeches of Prime Minister Najib Tun Razak 2014
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Cover image for Psychology applied to modern life : adjustment in the 21st century
84. 
Cover image for The Islamic-Byzantine frontier : interaction and exchange among Muslim and Christian communities
85. 
Cover image for Politics in a changing world : a comparative introduction to political science
86. 
Cover image for Cultural diversity : a primer for the human services
87. 
Cover image for Global cities and climate change : the translocal relations of environmental governance
88. 
Cover image for In pursuit of prosperity : U.S Foreign Policy in an era of natural resource scarcity
89. 
Cover image for Climate change and European security
90. 
Cover image for MUSLIM-CHRISTIAN ENGAGEMENT IN THE TWENTIETH CENTURY : The Principles of Interfaith Dialogue and the Work of Isma'il al-Faruqi
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Cover image for Why trade matters
92. 
Cover image for Empires on the waterfront : Japan's ports and power, 1858 -1899
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Cover image for Reagan's legacy in a world transformed
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Cover image for Sistem perhubungan pelanggan dan pemasaran pusat komplimentari insaniah
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Cover image for Sistem perhubungan pelanggan dan pemasaran pusat komplimentari insaniah
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Cover image for ZIONIS MENJERUT
97. 
Cover image for The next great war? : the roots of World War I and the risk of U.S.-China conflict
98. 
Cover image for Globalizing Japan : Striving to Engage the World
99. 
Cover image for THE GLOBAL ECONOMY IN TURBULENT TIMES
100. 
Cover image for Adjudicating family law in Muslim courts
101. 
Cover image for International economics
102. 
Cover image for Data management for libraries : a lita guide
103. 
Cover image for Islam in the modern world
104. 
Cover image for Legendery service : the key is to care
105. 
Cover image for Images of Islam, 1453-1600 : Turks in Germany and CentralEurope
106. 
Cover image for At the river's edge : the chesapeake diaries
107. 
Cover image for Best practices for transportation agency use of social media
108. 
Cover image for Scaling up excellence : getting to more without settling for less
109. 
Cover image for Muslim family law in western courts
110. 
Cover image for The Qur'an in Christian-Muslim dialogue : historical and modern interpretations
111. 
Cover image for Effects of exchange relations, perceived organizational support and employee engagement on turnover intentions
112. 
Cover image for The tragedy of great power politics
113. 
Cover image for Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement
114. 
Cover image for Beyond Syria's borders : a history of territorial disputes in the Middle East
115. 
Cover image for Effective human relations : interpersonal and organizational applications
116. 
Cover image for The innovative lean enterprise : using the principles of lean to create and deliver innovation to customers
117. 
Cover image for US foreign policy in the Caucasus and Central Asia : politics, energy and security
118. 
Cover image for Science and technology in international economic law : balancing competing interests
119. 
Cover image for Transforming Malaysia : dominant and competing paradigms
120. 
Cover image for International relations
121. 
Cover image for The politics of bangsa Malaysia : nation-building in a multiethnic society
122. 
Cover image for Public mobility systems
123. 
Cover image for Emotions and social relations
124. 
Cover image for E-service quality in public academic library
125. 
Cover image for Integrating social customer relationship management into customer relationship management processes in academic library
126. 
Cover image for Integrating social customer relationship management into customer relationship management processes in academic library
127. 
Cover image for Researching interpersonal relationships : qualitative methods, studies, and analysis
128. 
Cover image for Death, resurrection, and human destiny : Christian and Muslim perspectives : a record of the Eleventh Building Bridges Seminar convened by the Archbishop of Canterbury, King's College London and Canterbury Cathedral, 23-25 April 2012
129. 
Cover image for The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
130. 
Cover image for Development in Central Asia and the Caucasus : migration, democratisation and inequality in the post-Soviet era
131. 
Cover image for Reconcilable differences : rebuild your relationship by rediscovering the partner you love--without losing yourself
132. 
Cover image for Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people
133. 
Cover image for Social CRM framework for a telecomunication company in Malaysia
134. 
Cover image for Social CRM framework for a telecomunication company in Malaysia
135. 
Cover image for Muslim and Catholic pilgrimage practices : explorations through Java
136. 
Cover image for Innovation, human capital and trade competitiveness : how are they connected and why do they matter? Comparing countries in Europe, North America, and Asia
137. 
Cover image for Shi'i sectarianism in the Middle East : modernisation and the quest for Islamic universalism
138. 
Cover image for Managing corporate communications in the age of restructuring, crisis, and litigation : revisiting groupthink in the boardroom
139. 
Cover image for Managing in a global economy : demystifying international macroeconomics
140. 
Cover image for Introducing islam /cWilliam E. Shepard
141. 
Cover image for Studying Islam in practice
142. 
Cover image for Cities in relations : trajectories of urban development in Hanoi and Ouagadougou
143. 
Cover image for Effects of exchange relations, perceived organizational support and employee engagement on turnover intentions
144. 
Cover image for Power relationships : 26 irrefutable laws for building extraordinary relationships
145. 
Cover image for The five keys of powerful business relationships : how to become more productive, effective and influential
146. 
Cover image for International organization and global governance
147. 
Cover image for Reagan at Reykjavik : forty-eight hours that ended the Cold War
148. 
Cover image for Mad Mitch's tribal law : [Aden and the end of empire]
149. 
Cover image for Communicating with cancer patients
150. 
Cover image for TPPA : Malaysia is not for sale
151. 
Cover image for Post-conflict development in East Asia
152. 
Cover image for Globalization : Interdependencies and Coordination
153. 
Cover image for Corporate diplomacy : building reputations and relationships with external stakeholders
154. 
Cover image for Cases in public relations management : the rise of social media and activism
155. 
Cover image for Spheres of influence in international relations : history, theory and politics
156. 
Cover image for Understanding civil-military interaction : lessons learned from the Norwegian model
157. 
Cover image for In real life : love, lies & identity in the digital age
158. 
Cover image for Perpaduan nasional dalam pelbagai perspektif
159. 
Cover image for Computational approaches to studying the co-evolution of networks and behavior in social dilemmas
160. 
Cover image for Maxwell's demon and the golden apple : global discord in the new millennium
161. 
Cover image for The G20 : evolution, interrelationships, documentation
162. 
Cover image for A new Gulf security architecture : prospects and challenges for an Asian role
163. 
Cover image for E-service quality in public academic library
164. 
Cover image for Hubungan antara motivasi dan tingkah laku prososial di kalangan mahasiswa Fakulti Pengurusan, Universiti Teknologi Malaysia, Johor
165. 
Cover image for Hubungan antara motivasi dan tingkah laku prososial di kalangan mahasiswa Fakulti Pengurusan, Universiti Teknologi Malaysia, Johor
166. 
Cover image for The politics of arctic sovereignty : oil, ice and Inuit governance
167. 
Cover image for Customer Value Creation Behavior
168. 
Cover image for Facing globalization in the Himalayas : belonging and the politics of the self
169. 
Cover image for The pious ones : the world of Hasidim and their battles with America
170. 
Cover image for The road to global prosperity
171. 
Cover image for Internet mercenaries and viral marketing : the case of Chinese social media
172. 
Cover image for The myth of the democratic peacekeeper : civil-military relations and the United Nations
173. 
Cover image for Securing the West : politics, public lands, and the fate of the old republic, 1785-1850
174. 
Cover image for Rivalry and alliance politics in cold war Latin America
175. 
Cover image for Latino Mennonites : civil rights, faith, and evangelical culture
176. 
Cover image for Social issues in diagnosis : an introduction for students and clinicians
177. 
Cover image for Africa consensus : new interests, initiatives, and partners
178. 
Cover image for State-society relations in the Arab Gulf States
179. 
Cover image for RESILIENCE : The governance of complexity
180. 
Cover image for The Routledge handbook of religion and security
181. 
Cover image for Family law in Lebanon : marriage and divorce among the druze
182. 
Cover image for Gender and equality in Muslim family law : justice and ethics in the Islamic legal tradition
183. 
Cover image for Handbook of safeguarding global financial stability : political, social, cultural, and economic theories and models
184. 
Cover image for Human relations in organizations : applications and skill building
185. 
Cover image for International business : environments and operations
186. 
Cover image for Perang Arab Israel : selagi belum kiamat
187. 
Cover image for Controversies in globalization : contending approaches to international relations
188. 
Cover image for A CRM adoption model for Malaysian telecommunication and financial companies
189. 
Cover image for Global politics : engaging a complex world
190. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
191. 
Cover image for Supply chain collaboration: roles of interorganizational systems, trust, and collaborative culture
192. 
Cover image for Manager-subordinate trust : a global perspective
193. 
Cover image for China's external economic relations
194. 
Cover image for Malaysian industrial relations & employment law
195. 
Cover image for Customer-oriented marketing strategy : theory and practice
196. 
Cover image for Public relations writing : the essentials of style and format
197. 
Cover image for Social media and personal relationships : online intimacies and networked friendship
198. 
Cover image for Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores
199. 
Cover image for What's the future of business? : changing the way businesses create experiences
200. 
Cover image for Crisis communications : the definitive guide to managing the message
201. 
Cover image for Let's close a deal : turn contacts into paying customers for your company, product, service or cause
202. 
Cover image for Knowledge-based CRM using ontology-based process-oriented society-independent agent system
203. 
Cover image for A study on the CRM customer benefits towards customer satisfaction
204. 
Cover image for A study on the CRM customer benefits towards customer satisfaction
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Cover image for Interpersonal communication : everyday encounters
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Cover image for Exploring leadership for college students who want to make a difference : student workbook
207. 
Cover image for Exploring leadership : for college students who want to make a difference
208. 
Cover image for Influencer : the new science of leading change
209. 
Cover image for Culture, religion and conflict in Muslim Southeast Asia : negotiating tense pluralisms
210. 
Cover image for The financial professionals guide to communication : how to strengthen client relationships and build new ones
211. 
Cover image for Working in groups : communication principles and strategies
212. 
Cover image for Perang Arab-Israel 1973
213. 
Cover image for The evolving role of China in the global economy
214. 
Cover image for Yunnan - a Chinese bridgehead to Asia : a case study of China's political and economic relations with its neighbours
215. 
Cover image for The radicals' city : urban environment, polarisation, cohesion
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Cover image for Towns in a rural world
217. 
Cover image for War with Iran : political, military and economic consequences
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Cover image for Happy relationships at home, work & play
219. 
Cover image for Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
220. 
Cover image for Maximize your social : a one-stop guide to building a social media strategy for marketing and business success
221. 
Cover image for E-relationship quality determinants on e-loyalty in hotel industry : e-customer relationship management /cAli Asgari, Abu Bakar Abd Hamid
222. 
Cover image for Go for it! : a roller-coaster public relations adventure
223. 
Cover image for Tilt : shifting your strategy from products to customers
224. 
Cover image for Embedded internationalization: how small-and medium-sized swedish companies use business-network relations with western customers to establish own manufacturing in China
225. 
Cover image for 100 tokoh wanita di sisi Rasulullah
226. 
Cover image for Corporate governance and MNEs in globalization & cyberspace
227. 
Cover image for Touchpoint leadership : creating collaborative energy across teams and organizations
228. 
Cover image for Knowing and not knowing in intimate relationships
229. 
Cover image for Egyptian foreign policy from Mubarak to Morsi : against the national interest
230. 
Cover image for Telephone counselling : a handbook for practitioners
231. 
Cover image for Religion, identity and politics : Germany and Turkey in interaction
232. 
Cover image for Saudi Arabia and Iran : soft power rivalry in the Middle East
233. 
Cover image for State responses to minority religions
234. 
Cover image for Syria and the USA : Washington's relations with Damascus from Wilson to Eisenhower
235. 
Cover image for Syria's uprising and the fracturing of the Levant
236. 
Cover image for Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
237. 
Cover image for Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
238. 
Cover image for The scourge of genocide : essays and reflections
239. 
Cover image for Strategic customer management : integrating relationship marketing and CRM
240. 
Cover image for The lowland
241. 
Cover image for Social psychology of the work organization
242. 
Cover image for Influencer : the new science of leading change
243. 
Cover image for Understanding politeness
244. 
Cover image for Labor relations : major laws and a guide to the National Labor Relations Act
245. 
Cover image for Conflict management for managers : resolving workplace, client, and policy disputes
246. 
Cover image for Likeable business : why today's consumers demand more and how leaders can deliver
247. 
Cover image for Muslim exegesis of the Bible in medieval Cairo : Najm al-Din al-Tufi's (d. 716/1316) commentary on the Christian scriptures
248. 
Cover image for Key research concepts in politics and international relations
249. 
Cover image for A CRM adoption model for Malaysian telecommunication and financial companies
250. 
Cover image for Malaysia and the developing world : the Asian tiger on the Cinnamon Road
251. 
Cover image for International business : the challenge of global competition
252. 
Cover image for How to measure social media : a step-by-step guide to developing and assessing social media ROI :
253. 
Cover image for And the mountains echoed
254. 
Cover image for Market your way to growth : 8 ways to win
255. 
Cover image for Knowledge-based CRM using ontology-based process-oriented society-independent agent system
256. 
Cover image for Cinta terlarang
257. 
Cover image for The ten principles behind great customer experiences
258. 
Cover image for Mastering innovative customer relationship strategies
259. 
Cover image for Merungkai kebiadaban bangsa Yahudi : jenayah yang tidak dimaafkan
260. 
Cover image for Berdialog dengan gereja : sebuah travelog kedamaian
261. 
Cover image for International political economy in context : individual choices, global effects
262. 
Cover image for International politics : classic and contemporary readings
263. 
Cover image for Excellence in the stacks : strategies, practices and reflections of award-winning libraries
264. 
Cover image for Energy and security : strategies for a world in transition
265. 
Cover image for You first : inspire your team to grow up, get along, and get stuff done
266. 
Cover image for Extraordinary cities : millennia of moral syndromes, world-systems and city/state relations
267. 
Cover image for Critical review on the customer satisfaction metrics for project success in construction
268. 
Cover image for Post-colonial statecraft in South East Asia : sovereignty, state building and the Chinese in the Philippines
269. 
Cover image for Representasi pemulihan kerja
270. 
Cover image for Mythologies of the prophet Muhammad in early modern english culture
271. 
Cover image for Critical terrorism studies since 11 September 2001 : what has been learned?
272. 
Cover image for The Middle East today : political, geographical and cultural perspectives
273. 
Cover image for The Routledge reader in Christian-Muslim relations
274. 
Cover image for The bite in the apple : a memoir of my life with Steve Jobs
275. 
Cover image for Comparative employment relations in the global economy
276. 
Cover image for And the mountains echoed
277. 
Cover image for CRM : the foundation of contemporary marketing strategy
278. 
Cover image for Global
279. 
Cover image for Kalimah Allah untuk siapa? : menurut al-Quran, al-Hadis dan sejarah besar agama-agama dunia
280. 
Cover image for Crisis tales : five rules for coping with crises in business, politics, and life
281. 
Cover image for China Investment Corporation : China's key sovereign wealth fund and Chinese investment issues
282. 
Cover image for Socio-legal approaches to international economic law : text, context, subtext
283. 
Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
284. 
Cover image for Grandparents as parents : a survival guide for raising a second family
285. 
Cover image for Iranian foreign policy since 2001 : alone in the world
286. 
Cover image for Profitable customer engagement : concept, metrics, and strategies
287. 
Cover image for Global interdependence, decoupling and recoupling
288. 
Cover image for Encyclopedia of public relations
289. 
Cover image for Governance of international strategic alliances : technology and transaction costs
290. 
Cover image for The customer rules : the 39 essential rules for delivering sensational service
291. 
Cover image for Twerp
292. 
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293. 
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294. 
Cover image for Magnificent delusions : Pakistan, the United States, and an epic history of misunderstanding
295. 
Cover image for Magnet diri
296. 
Cover image for Hubungan etnik di Malaysia
297. 
Cover image for The leader in you
298. 
Cover image for Repositioning Malaysia foreign policy
299. 
Cover image for Why can't we govern the international economy?: Lessons from the recent financial crisis and beyond
300. 
Cover image for Dynamics among nations : the evolution of legitimacy and development in modern states
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