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Cover image for Baldrige award winning quality : how to interpret the baldrige criteria for performance excellence
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Cover image for Leading your healthcare organization to excellence : a guide to using the baldrige criteria
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Cover image for Insights to performance excellence 1997 : an inside look at the 1997 Baldrige Award Criteria
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Cover image for The Baldridge awards for education : how to measure and document quality improvement
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Cover image for Total quality service : a simplified approach to using the Baldrige Award criteria