Cover image for Knowledge@Wharton on building corporate value
Title:
Knowledge@Wharton on building corporate value
Publication Information:
Hoboken, NJ : John Wiley & Sons , 2003
ISBN:
9780471008309
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30000005178953 HD30.37 K58 2003 Open Access Book Book
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Summary

Summary

Offers a new way of looking at the perplexing circumstancessurrounding business today.
Knowledge@Wharton on Building Corporate Value examines thefinancial and strategic approaches for bringing companies back fromthe bleeding edge. Through a combination of research, WhartonExecutive Education programs and events, and company cases andinterviews with industry leaders, this book delivers epiphanies formanagers who have lost their way in the e-craze. The authorsprovide a framework for applying more robust and rigorousapproaches to financing, outsourcing, R&D, companyinfrastructure, and customer relationship management.


Author Notes

KNOWLEDGE@WHARTON (http://knowledge.wharton.upenn.edu) is abiweekly online resource that offers the latest business andfinance insights and research, including analysis of currenttrends, interviews with industry leaders, perspectives from theWharton faculty, and information from Wharton seminars andprograms. With a subscriber base of 180,000 registered users inmore than 189 countries, Knowledge@Wharton is recognized worldwideas a leading source of unique and timely information on the globalbusiness marketplace.

MUKUL PANDYA is the Executive Editor of Knowledge@Wharton.

HARBIR SINGH is Chair of the Management Department at the WhartonSchool and has published articles in the California ManagementReview and the Strategic Management Journal.

ROBERT E. MITTELSTAEDT is Vice Dean and Director of the ArestyInstitute of Executive Education at the Wharton School. He is alsoa published author.

ERIC CLEMONS is a distinguished professor at the Wharton School anda published author.


Table of Contents

Introduction: You Cannot Violate the Laws of Economicsp. vii
Part 1 Framework
1 A Hare, a Tortoise, and the Business of Buying Groceries Onlinep. 3
2 Creating Internet Strategies for Competitive Advantagep. 17
3 Customer Behavior and Internet Strategiesp. 37
4 Managing Risks in Internet Strategyp. 47
Part 2 Experience
5 How an Internet-Based Strategy Affects Financial Servicesp. 65
6 Internet Strategy and the New Mediap. 79
7 Post Mortem: Lessons from the Online Stamp Marketp. 95
8 Online Exchanges: Do They Have a Future?p. 111
Conclusion: Sustaining Competitive Advantage Amid Uncertaintyp. 123
Appendix Selected Readingsp. 137
Endnotesp. 213
Indexp. 219