Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010028969 | HD57.7 L438 2004 | Open Access Book | Book | Searching... |
Searching... | 30000005120716 | HD57.7 L438 2004 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity
Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world.
Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses.
Managers will learn how to improve their:
Sizing-up skills: interacting effectively through appropriate action Communication skills: strategies for finding out what others are thinking Motivational skills: giving people a compelling reason to do their best Adaptive skills: fitting actions to the people for whom they are intendedAuthor Notes
Robert E. Lefton, Ph.D. is cofounder, president and co-CEO of Psychological Associates
Victor R. Buzzotta, Ph.D. is cofounder, co-CEO, and Chairman of the Board of Psychological Associates, and CEO of Dimensional Worldwide
Table of Contents
Acknowledgments | p. iii |
Chapter 1 Leadership, People Skills, and You | p. 1 |
Chapter 2 How You Manage Now | p. 9 |
Chapter 3 Leadership Styles with Direct Reports | p. 15 |
Chapter 4 Leadership Styles with Peers and Bosses | p. 31 |
Chapter 5 The Behavior Mix | p. 45 |
Chapter 6 What Difference Does It Make? | p. 55 |
Chapter 7 Motivation | p. 69 |
Chapter 8 Creating Receptivity to Your Ideas | p. 89 |
Chapter 9 Probing | p. 95 |
Chapter 10 Presentation Skills | p. 119 |
Chapter 11 A Format for Q4 Interaction | p. 133 |
Chapter 12 Coaching and Developing Direct Reports | p. 139 |
Chapter 13 Q4 Strategies for Direct Reports | p. 153 |
Chapter 14 Q4 Strategies for Peers and Bosses | p. 171 |
Chapter 15 Teams and Teamwork | p. 195 |
Chapter 16 Self-development | p. 207 |
Appendix A Does the Dimensional Model Fit the Facts? | p. 215 |
Appendix B Frequently Asked Questions About Q4 Leadership | p. 221 |
Bibliography | p. 227 |
Index | p. 231 |