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Cover image for Business marketing management : B2B
Title:
Business marketing management : B2B
Personal Author:
Edition:
10th ed.
Publication Information:
Mason, OH : South-Western Cengage Learning, 2010
Physical Description:
xxxiii, 634 p. : ill. (some col.) ; 26 cm.
ISBN:
9780324581676
Added Author:

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Library
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30000010237582 HF5415.13 H86 2010 Open Access Book Book
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30000010195740 HF5415.13 H86 2010 Open Access Book Book
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Summary

Summary

Emerging trends are changing today's business marketing. Are you ready to compete? BUSINESS MARKETING MANAGEMENT takes you inside the world of business marketing experts, showing you what you need to know to be successful. The textbook highlights the similarities between consumer goods and business-to-business marketing, presents a managerial rather than a descriptive treatment of business marketing, and reflects the growing body of literature and emerging trends in business marketing practice. Each chapter provides an overview, key concepts, and a summary to make it easy to review for tests.


Table of Contents

Preface
Part I The Environment Of Business Marketing
1 A Business Marketing Perspective
2 The Business Market: Perspectives on the Organizational Buyer
Part II Managing Relationships In Business Marketing
3 Organizational Buying Behavior
4 Customer Relationship Management Strategies for Business Markets
Part III Assessing Market Opportunities
5 Segmenting the Business Market and Estimating Segment Demand
Part IV Formulating Business Marketing Strategy
6 Business Marketing Planning: Strategic Perspectives
7 Business Marketing Strategies for Global Markets
8 Managing Products for Business Markets
9 Managing Innovation and New Industrial Product Development
10 Managing Services for Business Markets
11 Managing Business Marketing Channels
12 E-Commerce Strategies for Business Markets
13 Supply Chain Strategies
14 Pricing Strategy for Business Markets
15 Business Marketing Communications: Advertising and Sales Promotion
16 Business Marketing Communications: Managing the Personal Selling Function
Part V Evaluating Business Marketing Strategy And Performance
17 Marketing Performance Measurement
Cases
Glossary
Index
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