Michael D. FerrellW. J. KennedyCurtis J. TompkinsClifford N. Sellie and Paul W. KruegerBenjamin Schneider and Richard A. Guzzo and Arthur P. BriefLaurens van den MuyzenbergWilliam K. SpenceGeorge F. RaymondDuane C. GeitgeyShigeyasu SakamotoAlbert F. CelleyClifford N. SellieChester L. BrisleyClifford N. Sellie and B. M. WorrallKjell B. ZandinJames W. Mason, Jr.Peter S. LuckingRichard L. ShellHarold C. HerrimanRichard L. ShellWilliam K. Hodson and William E. MayoThomas A. WesterkampThomas Seidel and Richard L. ShellRichard L. EngwallLouis M. KuhAlbert F. CelleyRoger M. WeissMichael D. FerrellFrank J. RileyR. Terry HaysJoseph Metz and Joseph PeakeGregory L. TonkayMikell P. GrooverKatherine E. SteckeJames L. NevinsJoel OrrCecil Smith, Jr.Nickolas G. OdreyYash P. GuptaC. M. Gross and J. C. Banaag and R. S. Goonetilleke and K. K. MenonC. M. GrossRobert FitzpatrickGeorge J. Matkov, Jr. and Debra I. DannerGeorge J. Matkov, Jr. and Patrick W. KocianDonald S. BloswickG. A. FleischerEdmund J. McCormick, Jr. and Robert S. SteehleEdmund J. McCormick, Jr.J. E. NicksRobert I. FelchJohn R. HuffmanErik M. MalstromDavid W. BukerGeorge Foo and Larry KinneyRichard E. KopelmanThomas A. WesterkampFrancis M. Webster, Jr.Thomas P. Huizenga and Eric D. DmytrowSusan L. Albin and Elsayed A. ElsayedW. J. KolarikS. M. Alexander and O. Geoffrey Okogbaa and Way KuoMary T., McKinneyCharles W. McNicholsTien-Chien Chang and Sanjay Joshi and Walter HoberechtMark O. PresnellAlan J. RoweWilliam E. FillmoreHubert King HardinRichard MutherE. Ralph SimsRichard MutherHerbert DavisHerbert DavisNikhil GandhiDeborah MittaRalph L. DisneyJohn W. AdamsMichael Geurts and Kenneth D. Lawrence and Heikki Rinne and J. Patrick KellyHugh E. WarrenJayant RajgopalGary R. Reeves and Kenneth D. LawrenceMarlin U. Thomas and George R. WilsonVinod K. Sahney and Swatantra K. KachhalArvind BallakurBlair H. Schlender and John F. DoranJoseph H. Reading and Loyd B. RaymondMarvin Mundel

About the Editors	p. xiv
Contributors	p. xv
Preface	p. xxi
Section 1 The Industrial Engineering Function
Chapter 1. History, Development, and Scope of Industrial Engineering	p. 1.3
Chapter 2. The Role of the Industrial Engineer	p. 1.13
Chapter 3. Educational Programs for the Industrial Engineer	p. 1.23
Section 2 Industrial Engineering in Practice
Chapter 1. Organizing for Industrial Engineering	p. 2.3
Chapter 2. Climate for Productivity	p. 2.21
Chapter 3. Project Management	p. 2.41
Chapter 4. Effective Communication	p. 2.51
Section 3 Methods Engineering
Chapter 1. Charting Procedures	p. 3.3
Chapter 2. Operation Analysis	p. 3.23
Chapter 3. Design Concept for Methods Innovation	p. 3.41
Section 4 Work Measurement Techniques
Chapter 1. Implementing and Maintaining a Work Measurement Program	p. 4.3
Chapter 2. Stopwatch Time Study	p. 4.13
Chapter 3. Work Sampling and Group Timing Technique	p. 4.39
Chapter 4. Predetermined Motion Time Systems	p. 4.69
Chapter 5. Most Work Measurement Systems	p. 4.93
Chapter 6. Standard Data Concepts and Development	p. 4.113
Section 5 Work Measurement Application and Control
Chapter 1. Administrative and Control Procedures	p. 5.3
Chapter 2. Measurement of Low-Quantity Work	p. 5.25
Chapter 3. Measurement of Repetitive Work	p. 5.47
Chapter 4. Measurement of Automated Processes	p. 5.61
Chapter 5. Fundamentals of Indirect Labor Measurement and Labor Forecasting	p. 5.69
Chapter 6. Measurement of Maintenance Activities	p. 5.97
Chapter 7. Developing Clerical and Administrative Standards	p. 5.125
Chapter 8. Learning Curves	p. 5.145
Section 6 Incentive Programs
Chapter 1. Measured Daywork	p. 6.3
Chapter 2. Conventional Wage Incentives	p. 6.17
Chapter 3. Gainsharing	p. 6.43
Chapter 4. Auditing and Restructuring Incentive Plans	p. 6.61
Section 7 Manufacturing Engineering
Chapter 1. Definition and Scope of Manufacturing Engineering	p. 7.3
Chapter 2. Value Management	p. 7.25
Chapter 3. Process Analysis and Operation Planning	p. 7.49
Chapter 4. Process Control	p. 7.65
Chapter 5. Computer Controlled Processes and Tooling	p. 7.83
Chapter 6. Flexible Manufacturing Systems	p. 7.99
Chapter 7. Concurrent Engineering	p. 7.115
Chapter 8. Computer Integrated Manufacturing	p. 7.139
Chapter 9. Industrial Controls and Sensors	p. 7.151
Chapter 10. Robotics and Automation	p. 7.169
Chapter 11. Team Management Concept	p. 7.195
Section 8 Human Factors, Ergonomics, and Human Relations
Chapter 1. Manufacturing Ergonomics	p. 8.3
Chapter 2. A Biomechanical Approach to Ergonomic Product Design	p. 8.45
Chapter 3. Selecting, Developing, and Evaluating Personnel	p. 8.63
Chapter 4. Job Evaluation	p. 8.83
Chapter 5. Grievances, Arbitration, and Collective Bargaining	p. 8.127
Chapter 6. Occupational Safety	p. 8.145
Section 9 Economics and Controls
Chapter 1. Engineering Economy	p. 9.3
Chapter 2. Planning for Profits and Budgetary Control	p. 9.35
Chapter 3. Activity Based Costing and Controls	p. 9.73
Chapter 4. Cost Estimating	p. 9.107
Chapter 5. Make or Buy Decisions	p. 9.121
Section 10 Planning and Control
Chapter 1. Systems Analysis, Design, and Operating Procedures	p. 10.3
Chapter 2. Planning and Control of Manufacturing Systems	p. 10.27
Chapter 3. Inventory Management and Control	p. 10.57
Chapter 4. Material Requirements Planning and Just-In-Time Systems	p. 10.85
Chapter 5. Alternative Work Schedules	p. 10.105
Chapter 6. Maintenance Planning and Scheduling	p. 10.123
Chapter 7. Network Planning and Control	p. 10.147
Section 11 Quality Control
Chapter 1. Total Quality Management	p. 11.3
Chapter 2. On Line Quality Control	p. 11.37
Chapter 3. Off Line Quality Control	p. 11.63
Chapter 4. Reliability Engineering	p. 11.89
Section 12 Use of Computers
Chapter 1. Computer Fundamentals	p. 12.3
Chapter 2. Database Management	p. 12.21
Chapter 3. CAD/CAM and Computer Graphics	p. 12.41
Chapter 4. Computer Simulation	p. 12.61
Chapter 5. Artificial Intelligence and Expert Systems	p. 12.87
Section 13 Facilities and Material Flow
Chapter 1. Facility Planning and Utilization	p. 13.3
Chapter 2. Site Selection	p. 13.15
Chapter 3. Plant Layout	p. 13.35
Chapter 4. Materials Handling	p. 13.75
Chapter 5. Production Line Techniques	p. 13.101
Chapter 6. Warehousing and Distribution	p. 13.121
Chapter 7. Product Identification and Tracking	p. 13.141
Chapter 8. Energy and Environmental Considerations	p. 13.151
Section 14 Mathematics and Optimization Techniques
Chapter 1. Mathematics for the Industrial Engineer	p. 14.3
Chapter 2. Probability and Stochastic Processes	p. 14.37
Chapter 3. Practical Statistics	p. 14.59
Chapter 4. Applications of Operations Research	p. 14.129
Chapter 5. Linear Programming	p. 14.151
Chapter 6. Nonlinear Programming	p. 14.177
Chapter 7. Multi-Criteria Decision Making	p. 14.201
Chapter 8. Queuing Theory	p. 14.219
Section 15 Special Industry Applications
Chapter 1. Health Services	p. 15.3
Chapter 2. Electronics	p. 15.23
Chapter 3. Aerospace and Defense	p. 15.33
Chapter 4. Utilities	p. 15.45
Chapter 5. Government	p. 15.63
Index	p. 1.1