Title:
How good is your library? : a review of approaches to the evaluation of library and information services
Personal Author:
Publication Information:
London : Aslib, 1990
ISBN:
9780851422688
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000001622939 | Z678.85 .B52 1990 f | Open Access Book | Book | Searching... |
On Order
Summary
Summary
A review of approaches to the evaluation of library and information services.
Contents: Performance assessment concepts; Cost benefit analysis; Applying market forces; Shadow pricing; Closing part or all of the library; Objectives; Library staff; Marketing approaches to meeting client needs; Unobtrusive testing; Attitudes of users and non users; Outcomes; Inter-library comparison; Costing; Peer review; The American Library Association initiative; Methodology; Case histories of the expanded anecdote; Document delivery and availability; Increased resources; Attitudes towards performance assessment.
