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Cover image for The handbook of conflict resolution : theory and practice
Title:
The handbook of conflict resolution : theory and practice
Edition:
2nd ed.
Publication Information:
San Francisco, CA : Jossey-Bass, 2006
ISBN:
9780787980580

9780787948221
Subject Term:

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30000010126365 HM1126 H36 2006 Open Access Book Book
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Summary

Summary

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels-interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.


Author Notes

Morton Deutsch is E. L. Thorndike Professor and director emeritus of the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Columbia University. He studied with Kurt Lewin at MIT's Research Center for Group Dynamics, where he obtained his Ph.D. in 1948. He is well-known for his pioneering studies in intergroup relations, cooperation-competition, conflict resolution, social conformity, and the social psychology of justice. His books include Interracial Housing, Research Methods in Social Relations, Preventing World War III: Some Proposals, Theories in Social Psychology, The Resolution of Conflict, Applying Social Psychology, and Distributive Justice. His work has been widely honored by the Kurt Lewin Memorial Award, the G. W. Allport Prize, the Carl Hovland Memorial Award, the AAAS Socio-Psychological Prize, APA's Distinguished Scientific Contribution Award, SESP's Distinguished Research Scientist Award, and the Nevitt Sanford Award. He is a William James Fellow of APS. He has also received lifetime achievement awards for his work on conflict management, cooperative learning, peace psychology, and applications of psychology to social issues. In addition, he has received the Teachers College Medal for his contributions to education, the Helsinki University medal for his contributions to psychology, and the doctorate of humane letters from the City University of New York. He has been president of the Society for the Psychological Study of Social Issues, the International Society of Political Psychology, the Eastern Psychological Association, the New York State Psychological Association, and several divisions of the American Psychological Association. It is not widely 895 known, but after postdoctoral training, Deutsch received a certificate in psychoanalysis in 1958 and conducted a limited practice of psychoanalytic psychotherapy for more than twenty-five years.

Peter T. Coleman holds a Ph.D. and M.Phil. in social/organizational psychology from Teachers College, Columbia University and a B.A. in communications from The University of Iowa. He is currently associate professor of psychology and education at Teachers College, Columbia University and teaches courses in conflict resolution, social psychology, and social science research. Dr. Coleman is director of the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Columbia University, an innovative Center dedicated to advancing the study and practice of conflict resolution and social justice. He has conducted research on social ingroup-outgroup formation processes (in-group/out-group formation), the mediation of interethnic conflict, intractable conflict, complexity, and the conditions and processes that foster the constructive use of social power. In 2003, he became the first recipient of the Early Career Award from the American Psychological Association, Division 48: Society for the Study of Peace, Conflict, and Violence. Dr. Coleman coedited The Handbook of Conflict Resolution: Theory and Practice (2000; 2006) and has also authored over forty journal articles and chapters.

Eric C. Marcus is a principal of The Marcus Group, a firm specializing in building the capacity of individuals, groups, and organizations through strengthening skills in leadership and group development, feedback, productive conflict, change, and related areas. Based in New York City, he has been a consultant to domestic and international public, private, and not-for-profit organizations since 1984. In addition to his consulting practice, Eric works as a community mediator, is recent past president of the Organization Development Network of Greater New York, and now serves on their advisory board. Eric teaches graduate-level courses in organization development and change, organizational consultation, conflict resolution, and group dynamics at several area universities, including Baruch College, and Teachers College, Columbia University. He received his Ph.D. in Applied Social Psychology from Columbia University.


Table of Contents

Preface
IntroductionMorton Deutsch
Part 1 Interpersonal and Intergroup Processes
1 Cooperation and CompetitionMorton Deutsch
2 Justice and ConflictMorton Deutsch
3 Constructive Controversy: The Value of Intellectual OppositionDavid W. Johnson and Roger T. Johnson and Dean Tjosvold
4 Trust, Trust Development, and Trust RepairRoy J. Lewicki
5 Power and ConflictPeter T. Coleman
6 Communication and ConflictRobert M. Krauss and Ezequiel Morsella
7 Language, Peace, and Conflict ResolutionFrancisco Gomes de Matos)
8 Intergroup ConflictRonald J. Fisher
9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict ResolutionEben A. Weitzman and Patricia Flynn Weitzman
10 Gender Conflict and the FamilyJanice M. Steil and Liora Hoffman
Part 2 Intrapsychic Processes
11 Judgmental Biases in Conflict Resolution and How to Overcome ThemLeigh Thompson and Janice Nadler and Robert B. Lount, Jr
12 Emotion and Conflict: Why It Is Important to Understand
How Emotions Affect Conflict and How Conflict Affects EmotionsEvelin G. Lindner
13 Self-Regulation in the Service of Conflict ResolutionWalter Mischel and Aaron L. DeSmet and Ethan Kross
Part 3 Personal Differences
14 Implicit Theories and Conflict ResolutionCarol S. Dweck and Joyce Ehrlinger
15 Personality and ConflictSandra V. Sandy and Susan K. Boardman and Morton Deutsch
16 The Development of Conflict Resolution Skills: Preschool to AdulthoodSandra V. Sandy
Part 4 Creativity and Change
17 Creativity and Conflict Resolution: The Role of Point of ViewHoward E. Gruber
18 Some Guidelines for Developing a Creative Approach to ConflictPeter T. Coleman and Morton Deutsch
19 Creativity in the Outcomes of ConflictPeter J. Carnevale
20 Change and Conflict: Motivation, Resistance and CommitmentEric C. Marcus
21 Changing Minds: Persuasion in Negotiation and Conflict ResolutionAlison Ledgerwood and Shelly Chaiken and Deborah H. Gruenfeld and Charles M. Judd
22 Learning Through ReflectionVictoria J. Marsick and Alfonso Sauquet and Lyle Yorks
Part 5 Difficult Conflicts
23 Aggression and ViolenceSusan Opotow
24 Intractable ConflictPeter T. Coleman
25 Moral Conflict and Engaging Alternative PerspectivesBeth Fisher-Yoshida and Ilene Wasserman
26 Matters of Faith: Religion, Conflict, and Conflict ResolutionBridget Moix
27 Conflict Resolution and Human RightsAndrea Bartoli and Yannis Psimopoulos
Part 6 Culture and Conflict
28 Culture and ConflictPaul R. Kimmel
29 Multicultural Conflict ResolutionPaul Pederson
30 Cooperative and Competitive Conflict in ChinaDean Tjosvold and Kwok Leung and David W. Johnson
Part 7 Models of Practice
31 Teaching Conflict Resolution Skills in a WorkshopEllen Raider and Susan Coleman and Janet Gerson
32 Mediation RevisitedKenneth Kressel
33 Managing Conflict Through Large-Group MethodsBarbara Benedict Bunker
34 Conflict in OrganizationsW. Warner Burke
35 Eight Suggestions from the Small-Group Conflict TrenchesKenneth Sole
Part 8 looking to the Future
36 A Framework for Thinking About Research on Conflict Resolution InitiativesMorton Deutsch and Jennifer S. Goldman
37 Some Research Frontiers in the Study of Conflict and Its ResolutionDean G. Pruitt
Concluding OverviewPeter T. Coleman and Eric C. Marcus
Recommended Reading
About the Editors
About the Contributors
Name Index
Subject Index
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