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Cover image for Managing today!
Title:
Managing today!
Personal Author:
Edition:
2nd ed.
Physical Description:
1v. + 1 CDROM (CP 1077)
ISBN:
9780130116727

Available:*

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Material Type
Item Category 1
Status
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30000004235325 HD31 R635 2000 Open Access Book Advance Management
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30000004893529 HD31 R635 2000 Open Access Book Book
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30000004474833 HD31 R635 2000 Open Access Book Book
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30000004893503 HD31 R635 2000 Open Access Book Book
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Summary

Summary

This unique, re-engineered book defines and describes the new "paradigm" brought on by recent dramatic changes in the field of management. Managing Today! redefines the traditional "functional" approach employed by previous management books to more accurately reflect recent, fundamental changes in the economy and workplace--changes that have significantly reshaped today's managers' jobs. KEY TOPICS: Robbins' balanced approach presents an effective integration of theory and application displayed within a clear, visual design specifically tailored for today's readers. Coverage includes changing issues in today's workplace (risk, privatization, multiple skills, and continual retraining); culture shock; time-management skills; cycle-time reduction and technology transfer; virtual teams; human behavior; leadership; trust building; change management; and more. MARKET: For human resources professionals, business managers/team leaders, and anyone interested in Organizational Behavior and Business Management.


Table of Contents

I INTRODUCTION
1 Welcome to the Changing World of Work
The New Economy
The New Organization
The New Employee
2 Managing Organizations and People: Who, What, and Why?
Managers and Their Terrain
Multiple Perspectives on What Managers Do
Assessing Managerial Effectiveness
Coming Attractions: A Guide to the Book
II Decision and Monitoring Systems
3 Making Decisions
How Should Decisions Be Made?
Who Should Make Decisions?
How Are Decisions Actually Made in Organizations?
What Can Managers Do to Improve
Their Decision Making?
4 Assessing the Environment
Defining the Environment
Major Sources of Environmental Uncertainty
Environmental Scanning
Environmental Scanning Tools
Ethical Issues in Environmental Scanning
Strategies for Managing the Environment
Contemporary Organization-Environment Issues
5 Planning Systems
What is Planning?
Types of Plans
Planning in an Uncertain Environment
The Place to Start: Defining an Organization's Purpose
Creating a Strategy
Implementing a Strategy
Ethics of Strategy: How Far is Too Far?
Project Management: A Tool for the '90s
Entrepreneurship: A Special Case of Strategic Planning
Objectives: Their Use and Misuse in Planning
6 Evaluating Performance Through Control Systems
The Control Process
What Managers Seek to Control
How MIS is Changing Control Systems
The Downside of Controls
Control Tools
III Organizing Tasks and Shaping the Organization's Culture
7 Organization Design: The Efficiency-Flexibility Dilemma
What is Organization Structure?
The Contingency Approach to Organization Design
The Evolutionary Approach to Organization Design
8 Technology and the Design of Work Processes
Technology and Productivity
Operations Technology
Information Technology
Technology and Worker Obsolescence
Work Design
9 Managing Human Resources
Managers and the HR Department
The Human Resource Management Process
The Regulatory Environment: What Laws and Regulations Shape HRM Practices?
Human Resource Planning: What's Our HRM Needs?
Recruitment: Where Do Managers Find Qualified Job Candidates?
Selection: How Can Managers Choose the Best Qualified Job Candidate?
Training: How Can Managers Insure Employee Skills Are Current?
Performance Appraisal: What's the Best Way to Evaluate an Employee's Performance?
Decruitment: What Options Exist to Handle Overstaffing?
Contemporary Issues in HRM
10 Understanding Groups and Developing Effective Teams
Groups vs. Teams
Basic Group Concepts
What Explains the Recent Popularity of Teams?
Types of Teams
Creating High- Performance Teams
Transforming Individuals into Team Players
11 Creating and Sustaining the Organization's Culture
What is Organizational Culture?
How is Culture Created?
How Do Employees Learn Their Organization's Culture?
How Do You Read an Organization's Culture?
Techniques for Managing an Organization's Culture
Threats to Diversity: The Downside of Strong Cultures
IV Leading and Empowering People
12 Understanding the Basics of Human Behavior
Personality: Classifying Individual Differences
Perception and Attributions: Interpreting the World Around Us
Expectations: What You See Is What You Get
Attitudes: Feelings Influence behavior
Learning: How People Adapt
Cultural Differences in Human Behavior
13 Work Motivation and Rewards
Some Popular Myths About Motivation and Rewards
Defining Motivation
Basic Motivation and Reward Issues
An Integrative Model of Motivation
Contemporary Applications
14 Basic Issues in Leadership
What is Leadership?
Identifying the Basic Issues in Leadership
Leadership Effectiveness
Leader Characteristics and Style
Follower Characteristics
Leader behavior
Leadership Context
The Leadership Journey: Where We've Been
15 Leadership Issues for the 21st Century
Creating Transformational Leaders
Contemporary Leadership Roles
The Gender Issue: Do Men and Women Lead Differently?
The Ethics Issue: Is There a Moral Dimension to Leadership?
Finding and Creating Effective Leaders
16 Developing Interpersonal Skills
The Importance of Interpersonal Skills
Interpersonal Communication
Conflict Management Skills
Negotiation Skills
Delegation Skills
Counseling Skills
Politicking Skills
V Organizational Renewal
17 Managing Change: Revisiting the Changing World of Work
The Changing World of Work Revisited
Resistance to Change
Managers as Change Agents
Managing Planned Change
What Can Managers Change?
Techniques for Changing People
Contemporary Issues in Managing Change
Appendix A The Historical Roots of Current Management Practice
Appendix B Scoring Keys for "Building Self-Awareness" Boxes
Glossary
Index
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