Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000002458549 | HF5549.5.M63 H34 1992 | Open Access Book | Book | Searching... |
Searching... | 33000000015053 | HF5549.5.M63 H34 1992 | Open Access Book | Gift Book | Searching... |
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Summary
Summary
"Improved productivity, flexible work practices, low rates of absenteeism, commitment to quality, ever-higher standards of customer service - these are the benefits of a well-motivated workforce. In this prize-winning book the author takes modern motivational theory and shows how any manager can apply it to create shared vision, develop mutual trust and involve employees in the decision-making process." "The text is enlivened throughout by examples with which managers will identify and there is a unique appendix containing more than twenty exercises designed to strengthen interpersonal skills and improve creativity. (See back flap for Contents)"--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Table of Contents
Introduction |
Part I Motivation and Organizational Change |
Creating a shared vision |
Motivation and change |
Motivation and innovation |
Part II Material Incentives |
The role of incentives |
Part III Communication as a Motivator |
Communication within the company |
The power of feedback |
The art of listening |
How to ask questions |
Part IV Participation |
Leadership style |
Delegating |
Part V Practical Activities for Personal and Organizational Development |
List of exercises |
Personal mastery |
Visions, goals and strategy |
Organizational development |
Appendices |
Recommended reading |
Model questionnaire for identifying motivating factors |
Index |