Title:
Human resources management for hospitality
Personal Author:
Publication Information:
Upper Saddle River, NJ.: Prentice-Hall, 1999
ISBN:
9780132091640
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000004554089 | TX911.3.P4 J47 1999 | Open Access Book | Book | Searching... |
Searching... | 30000004525501 | TX911.3.P4 J47 1999 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Approaching Hospitality Human Resources Management from the perspective of the global economy, this book reaches beyond the individual hospitality manager's day-to-day operations to examine the hospitality industry in the context of increased competition. It considers both the "soft skills" involved in counseling and interpersonal relations, as well as the "hard skills" involved in the legislative and technical aspects of managing people.ÿ
Table of Contents
| 1 The Human Resources Department |
| 2 Human Resources Management Challenges |
| 3 The Legislative Environment |
| 4 Staffing and the Strategic Human Resources Plan |
| 5 Recruitment |
| 6 Selection |
| 7 Wage and Salary |
| 8 Benefits |
| 9 Motivation |
| 10 Coaching, Counseling, and Discipline |
| 11 Labor Relations |
| 12 Orientation |
| 13 Training |
| 14 Career Development |
| 15 Performance Appraisal and Performance Management |
| 16 Safety and Health |
| 17 Human Resource Audits |
| 18 The Human Resources Department's Contribution to Cost Control |
| 19 Computers and the Human Resources Management Function |
| 20 Human Resources Management in Transitional Situations |
| 21 Human Resources Management in a Global Environment |
| Index |
