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Cover image for Knowledge management toolkit : a resource for creating policy and stragegy, with practical guidance for managing knowledge at all levels within the organization
Title:
Knowledge management toolkit : a resource for creating policy and stragegy, with practical guidance for managing knowledge at all levels within the organization
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Publication Information:
Aldershot, Hampshire, England : Gower, 2000
ISBN:
9780566082931
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30000010128804 HD30.2 G52 2000 Open Access Book Book
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Summary

Summary

This looseleaf toolkit focuses on putting the theory of knowledge management into practice. It looks at how to: communicate the ideas behind knowledge management; conduct a feasibility study; prepare a knowledge management implementation plan; and engage and involve everyone in the process.


Table of Contents

Part I Introducing Knowledge Management
What is knowledge management?
Where do we find knowledge in organizations?
Why manage knowledge?
How do we manage knowledge?
Part II The Knowledge Management Process
Planning and preparation
Implementation
Next steps
Part III Tools and Techniques
Introduction to the Knowledge Management Toolkit
Will our current practices support Knowledge Management?
Gaining agreement to proceed
Planning and conducting a knowledge audit
Planning the Knowledge Management project
Implementing the Knowledge Management process
Communication and training
Reviewing, action planning and next steps
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