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Cover image for The management of complex projects : a relationship approach
Title:
The management of complex projects : a relationship approach
Publication Information:
Australia : Blackwell Publishing Limited, 2006
ISBN:
9781405124317
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Library
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Material Type
Item Category 1
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30000010181430 TH438 M38 2006 Open Access Book Book
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30000010087509 TH438 M38 2006 Open Access Book Book
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Summary

Summary

Value is added to projects through the relationships surrounding the client; the focus of this book is therefore the client as project, rather than the building on the ground. It shows how to create and maintain effective relationships between the client and the project team, as well as intra-coalition relationships

Students, academics and practitioners need to understand the changing nature of reforms from successive calls for change by the industry's various clients and client groups. Project team network relationships are a function of mindsets, behaviour and competencies of individuals and The Management of Complex Projects: a relationship approach:

* Explores the relationship at the project interface: client-design team-contractor, stakeholders and supply chain relations
* Examines different concepts to the development and management of relationships; formation and maintenance issues
* Highlights some of the key issues that require development, both academically and through applied research.


Most project management books cover tools and techniques; this one covers the softer skills and shows how crucial good relationships are to the successful management of projects.


Author Notes

Stephen Pryke, Course Director; Hedley Smyth, Senior Lecturer - both teach on Masters Programmes (Project & Enterprise Management, Construction Economics & Management) at the Bartlett School, University College London


Table of Contents

Introduction: Overview of book
Chapter 1 Scoping the subject in theory and practice
Section 1 Mindsets, behaviour and competencies in project relations
Chapter 2 Risk and opportunity management in a changing world - a relationship-based approach
Chapter 3 Applying emotional intelligence in project working
Chapter 4 Project-based learning: how social relations create knowledge
Section 2 Relations at the client, design team, contractor interface
Chapter 5 Relationship management; theories and tools
Chapter 6 Account handling models for continuity of service
Chapter 7 Applying team-working models to projects
Chapter 8 Measuring, developing and managing trust in the relationship
Section 3 Relations across the project clusters and supply chain
Chapter 9 Projects as networks and the application of social network analysis as a diagnostic tool
Chapter 10 Relations in the supply chain; distance, decay and redress
Chapter 11 Communications and stakeholders
Chapter 12 Economics of relationships; managing opportunities and constraints
Conclusion: Setting an agenda for academia and industry for the future
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