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Cover image for Change management in information services
Title:
Change management in information services
Personal Author:
Publication Information:
Aldershot, U.K. : Gower Publishing, 2000
ISBN:
9780566082535

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Material Type
Item Category 1
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30000004752733 ZA3157 P83 2000 Open Access Book Book
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Summary

Summary

An overview of change management and organizational theories. The book explores the strategies normally associated with them and presents real solutions to real problems for services spanning the academic, public and commercial sectors. Through a series of case studies, the book shows how different organizations and personal issues need equally different approaches to managing them. The author demonstrates how discrete change projects can be modelled, implemented and reviewed and explains the advantages and disadvantages of various organizational structures in managing change. He takes a candid look at what really makes teams tick or malfunction and, focusing particularly on people issues, suggests how adapting management styles and providing training can help to meet the demands of change.


Excerpts

Excerpts

Information services are currently going through the most significant period of change in their history. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general. This second edition is fully updated with the inclusion of a number of new chapters and new case studies. Excerpted from Change Management in Information Services by Lyndon Pugh All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Table of Contents

Preface
The nature of change
Change theories
Strategies
Process and models
Structures
Teams in change management
Leadership for change
The psychology of change
The skills of change management
Bibliography
Index
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