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Cover image for Strategic management of technology and innovation
Title:
Strategic management of technology and innovation
Personal Author:
Edition:
3rd ed.
Publication Information:
Chicago : McGraw-Hill, 2001
ISBN:
9780072312836

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30000004893339 HD45 B88 2001 f Open Access Book Book
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Summary

Summary

This text has been written for a course in technology and innovation. It covers contemporary research by using a combination of text, readings, and cases. Based on reviewer response to a survey, the authors have updated many of the cases that instructors found outdated or lacking. Classic cases such as Claire McCloud have been kept, while newer cases such as Intel Corporation in 1999 have been added. There is also a strong set of readings from sources such as Harvard Business Review, California Management Review, and Sloan Management Review.


Author Notes

Steven C. Wheelwright is the Edsel Bryant Ford Professor of Business Administration at Harvard Business School, where he also serves as Senior Associate Dean.


Table of Contents

Prefacep. xi
Part I Introduction: Integrating Technology and Strategy
Technology and Strategy: A General Management Perspectivep. 3
A. Technology and the General Managerp. 15
Case I-1 Claire McCloudp. 15
Reading I-1 The Art of High-Technology Managementp. 22
Part II Design and Evolution of Technology Strategy
Design and Implementation of Technology Strategy: An Evolutionary Perspectivep. 35
A. Distinctive Technological Competencies and Capabilitiesp. 49
Case II-1 Advent Corporation (C)p. 49
Reading II-1 How to Put Technology into Corporate Planningp. 62
Case II-2 Electronic Arts in 1995 (A)p. 67
Case II-3 Electronic Arts in 1999p. 83
Reading II-2 The Core Competence of the Corporationp. 90
B. Technological Evolutionp. 101
Case II-4 Asymmetric Digital Subscriber Line: Prospects in 1997p. 101
Reading II-3 Management Criteria for Effective Innovationp. 116
Reading II-4A Exploring the Limits of the Technology S-Curve. Part I: Component Technologiesp. 124
Reading II-4B Exploring the Limits of the Technology S-Curve. Part II: Architectural Technologiesp. 142
Reading II-5 Patterns of Industrial Innovationp. 149
Case II-5 Charles Schwab and Co, Inc., in 1999p. 155
Case II-6 Display Technologies, Inc. (Abridged)p. 172
Reading II-6 Profiting from Technological Innovation: Implications for Integration, Collaboration, Licensing, and Public Policyp. 186
C. Industry Contextp. 204
Case II-7 The U.S. Telecommunications Industry (A): 1984-1996p. 204
Case II-8 The U.S. Telecommunications Industry (B): 1996-1999p. 219
Case II-9 The PC-Based Desktop Videoconferencing Systems Industry in 1998p. 234
Case II-10 SAP Americap. 252
Reading II-7 Crossing the Chasm--and Beyondp. 265
Reading II-8 Predators and Prey: A New Ecology of Competitionp. 272
Case II-11 Evolve Software, Incp. 282
Reading II-9 Competing Technologies: An Overviewp. 298
Reading II-10 Note on New Drug Development in the United Statesp. 308
Case II-12 Eli Lilly and Company: Drug Development Strategy (A)p. 313
D. Organizational Contextp. 329
Reading II-11 Gunfire at Sea: A Case Study of Innovationp. 329
Case II-13 Intel Corporation (A): The DRAM Decisionp. 339
Reading II-12 Strategic Dissonancep. 362
Case II-14 Intel Corporation (C): Strategy for the 1990sp. 375
Reading II-13 Intraorganizational Ecology of Strategy Making and Organizational Adaptation: Theory and Field Researchp. 386
Case II-15 Hewlett-Packard: The Flight of the Kittyhawkp. 405
Case II-16 Hewlett Packard's Merced Divisionp. 416
Reading II-14 Customer Power, Strategic Investment, and the Failure of Leading Firmsp. 428
Reading II-15 Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firmsp. 448
E. Strategic Actionp. 461
Case II-17 USA Networksp. 461
Case II-18 BMW AG: The Digital Auto Project (A)p. 479
Case II-19 Innovation at 3M Corporation (A)p. 496
Reading II-16 Note on Lead User Researchp. 509
Case II-20 Cisco Systems, Inc.: Implementing ERPp. 516
Case II-21 Inside Microsoft: The Untold Story of How the Internet Forced Bill Gates to Reverse Coursep. 528
Reading II-17 Strategic Intentp. 533
Part III Enactment of Technology Strategy: Developing the Firm's Innovative Capabilities
Designing and Managing Systems for Corporate Innovationp. 549
A. Technology Sourcingp. 563
Case III-1 PlaceWare: Issues in Structuring a Xerox Technology Spinoutp. 563
Reading III-1 The Lab that Ran Away from Xeroxp. 574
Case III-2 Vermeer Technologies (C): Negotiating the Futurep. 578
Case III-3 Vermeer Technologies (D): Making Transitionsp. 581
Case III-4 Cisco Systems, Inc.: Acquisition Integration for Manufacturing (A)p. 587
Reading III-2 The Transfer of Technology from Research to Developmentp. 605
Reading III-3 Absorptive Capacity: A New Perspective on Learning and Innovationp. 613
Case III-5 NEC: A New RandD Site in Princetonp. 629
Reading III-4 Building Effective RandD Capabilities Abroadp. 642
Reading III-5 Collaborate with Your Competitors--and Winp. 650
B. Corporate Innovationp. 657
Case III-6 3M Optical Systems: Managing Corporate Entrepreneurshipp. 657
Case III-7 Intel Corporation: The Hood River Project (A)p. 670
Reading III-6 Managing the Internal Corporate Venturing Processp. 692
Case III-8 R. R. Donnelley and Sons: The Digital Divisionp. 703
Case III-9 Cultivating Capabilities to Innovate: Booz Allen and Hamiltonp. 716
Reading III-7 Ambidextrous Organizations: Managing Evolutionary and Revolutionary Changep. 724
Part IV Enactment of Technology Strategy: Creating and Implementing A Development Strategy
Creating and Implementing a Development Strategyp. 741
A. New Product Developmentp. 756
Case IV-1 Product Development at Dell Computer Corporationp. 756
Reading IV-1 Communication between Engineering and Production: A Critical Factorp. 769
Reading IV-2 The New Product Development Learning Cyclep. 776
Case IV-2 Eli Lilly: The Evista Projectp. 789
Case IV-3 Team New Zealand (A)p. 804
Reading IV-3 Organizing and Leading "Heavyweight" Development Teamsp. 810
Reading IV-4 The Power of Product Integrityp. 822
B. Building Competencies/Capabilities through New Product Developmentp. 833
Case IV-4 Braun AG: The KF 40 Coffee Machine (Abridged)p. 833
Case IV-5 Becton Dickinson: Worldwide Blood Collection Team (Abridged)p. 849
Case IV-6 Guidant: Cardiac Rhythm Management Business (A)p. 860
Case IV-7 Guidant: Cardiac Rhythm Management Business (B)p. 878
Reading IV-5 Creating Project Plans to Focus Product Developmentp. 881
Reading IV-6 The New Product Development Mapp. 891
Reading IV-7 Accelerating the Design-Build-Test Cycle for Effective New Product Developmentp. 900
Part V Conclusion: Innovation Challenges in Established Firms
Conclusion: Innovation Challenges in Established Firmsp. 913
Case V-1 Apple Computer, 1999p. 913
Case V-2 Intel Corporation in 1999p. 931
Reading V-1 Building a Learning Organizationp. 954
Indexp. 969
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