Title:
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
Personal Author:
Publication Information:
San Francisco, CA : Jossey-Bass, 2008
Physical Description:
xvii, 312 p. : ill. ; 24 cm.
ISBN:
9780470189085
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010185461 | HF5415.335 P75 2008 | Open Access Book | Book | Searching... |
Searching... | 30000010196527 | HF5415.335 P75 2008 | Open Access Book | Book | Searching... |
