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Cover image for Say what you mean, get what you want
Title:
Say what you mean, get what you want
Personal Author:
Publication Information:
New York : J Wiley, 1994
ISBN:
9780471321187
General Note:
Previously pub. as "I wish i'd said that!"

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Item Category 1
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30000005168350 BF637.C45 M33 1994 Open Access Book Book
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Summary

Summary

Put your words to work for you!

Say What You Mean, Get What You Want

Anyone can talk their way to success with this revolutionary guide to better communication. Using the innovative and flexible strategies outlined in this practical primer to power communication, you can secure the job you want, achieve the promotion you deserve, get yourself out of hot water, and much more.

It all comes down to understanding that everyone has their own unique communication style. Communication expert Linda McCallister reveals how to identify a colleague's style as well as your own and tailor your conversation for the best possible outcome. You'll learn how to control interpersonal conflict and emerge from any situation confident that your point of view was not only understood, but agreed upon by vital people in the office.

Packed with real-world examples and dialogues, Say What You Mean, Get What You Want also features a unique Communication Profile test that will help you identify your communication style as well as those of the people you work and live with. In no time at all, you'll be the most persuasive person in the office.

Wiley Business Basics Inexpensive resources for today's savvy entrepreneurs!


Author Notes

Dr. Linda McCallister is a motivational speaker and Dean of the College of Business and Director of the Doctoral Program at University of Texas Pan American. She holds a PhD in organizational communication.


Table of Contents

What Is Style And How Does It Work?
I Wish I Hadn't Said That!
The Six Styles of Communication
How To Create Your Own Communication Kaleidoscope
The Noble: Truth in Action
The Socratic: Thoughts That Breathe, Words That Burn
The Candidate: The Good, the Bad, and the Hardly Ever Ugly
The Senator: Now You See Me, Now You Don't
How To Use Style To Talk Your Way Out Of Trouble And Into Success
Gaining Power without Generating Resentment
Style, Gender, and the Organization
Talking with Difficult People
Using Style to Climb the Corporate Ladder
Surviving the Group Meeting
Talking about Sensitive Issues
Epilogue: I'm Glad I Said That!
Appendix
Index
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