Title:
Developing managerial skills in organizational behavior : exercises, cases, and readings
Personal Author:
Edition:
2nd ed.
Publication Information:
Englewood Cliffs, N.J. : Prentice Hall, 1994
ISBN:
9780132081900
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000002548216 | HD58.7 M35 1994 | Open Access Book | Book | Searching... |
Searching... | 30000005028398 | HD58.7 M35 1994 | Open Access Book | Book | Searching... |
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Summary
Summary
This text is a collection of readings, action-oriented skill buiding exercises and cases in organizational behaviour. All chapters now integrate a selection of: readings, some classic and some contemporary, that present concepts and theories; experimental exercises for developing practical skills - self-assessment questionnaires, skill practice sessions and theory application group work; cases, classic and new, for applying concepts and theories in management situations; and brief written memo assignments in which students analyze the concepts and theories in terms of their own work and group experiences.
Table of Contents
| 1 Managerial Work |
| ReadingsHenry Mintzberg |
| Managerial Work: Analysis from Observation |
| The Human Side of EnterpriseDouglas Murray McGregor |
| The Coming of the New OrganizationPeter F. Drucker |
| Exercises: Managerial Roles |
| Understanding Your Philosophy of Management |
| Forecasting the Future Organization |
| Memo Assignment: Managing Your Job |
| 2 Interpersonal Relations, Communication, and Conflict |
| Readings |
| Managing Conflict in Today's Organizations |
| Managing Your BossJohn J. Gabarro and John P. Kotter |
| Face Your Problem Subordinates Now!John F. Veiga |
| Exercise: Developing Conflict Resolution Skills |
| CaseBob Knowlton |
| Exercise: Dealing with Problem Subordinates |
| Memo Assignment: Resolving Personal and Professional Conflicts |
| 3 Motivation, Job Design, and Performance |
| ReadingsFrederick Herzberg |
| One More Time: How Do You Motivate Employees? |
| Designing Work for Individuals and GroupsJ. Richard Hackman |
| A Solution to the Performance Appraisal Feedback EnigmaHerbert Meyer |
| Exercise: Enlivening the Job Characteristics Model: A Job Redesign Project |
| Case: Saturn Rising: Work Redesign of the Factory Shop Floor |
| Exercise: Giving and Receiving Feedback |
| Memo Assignment: Redesigning Your Job |
| 4 Leadership and Decision Making |
| ReadingsVictor H. Vroom |
| Two Decades of Participation: Beyond Buzz Words and Management Fads |
| Leadership: Good, Better, BestBernard M. Bass |
| Leadership: The Art of Empowering OthersJay A. Conger |
| Exercise: Leadership and Decision Making: Applying the Vroom-Jago Model |
| Case: The Man Who Killed Braniff |
| Exercise: Leadership Empowerment |
| Memo Assignment: Practicing Effective Leadership |
| 5 Power and Politics |
| ReadingsDavid Kipnis and Stuart M. Schmidt and Chris Swaffin-Smith and Ian Wilkinson |
| Patterns of Managerial Influence: Shotgun Managers, Tacticians, and Bystanders |
| Power Failure in Management CircuitsRosabeth Moss Kanter |
| Who Gets Power and How They Hold Onto It: A Strategic Contingency Model of PowerGerald R. Salancik and Jeffrey Pfeffer |
| Exercise: Dependency Situations |
| Case: Jennifer Carson at the Science Museum |
| Exercise: Power Lab |
| Memo Assignment: Power and Dependence Analysis |
| 6 Group Dynamics |
| ReadingsNorman R. F. Maier |
| Assets and Liabilities in Group Problem Solving: The Need for an Integrative Approach |
| GroupthinkIrving L. Janis |
| The Development and Enforcement of Group NormsDaniel C. Feldman |
| Exercises: Wilderness Survival: Group Decision Effectiveness |
| The Nasa/Challenger Incident |
| Norms and Deviance |
| Memo Assignment: Analyzing Your Team |
| 7 Intergroup Dynamics |
| ReadingsL. Dave Brown |
| Managing Conflict Among Groups |
| Experiments in Group ConflictMuzafer Sherif |
| An Intergroup Perspective on Individual BehaviorKenywn K. Smith |
| Exercises: The Hilarity Greeting Card Company |
| Labor Relations and Intergroup Conflict |
| Battle of the Sexes Confrontation |
| Memo Assignment: Handling Interdepartmental Conflicts |
| 8 Organization Design, Evolution, and Culture |
| ReadingsRobert Duncan |
| What Is the Right Organization Structure? |
| Decision Tree Analysis Provides the Answer |
| Evolution and Revolution as Organizations GrowLarry Grenier |
| Implications for Corporate Culture: A Manager's Guide to ActionVijay Sathe |
| Exercises: Small Business Design: The Case of a Publishing Firm |
| Fairfield Flyer Wagons |
| Case: Managi |
