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Cover image for Key management questions :  smart questions for every business situation
Title:
Key management questions : smart questions for every business situation
Personal Author:
Publication Information:
London : Prentice Hall, 2003
ISBN:
9780273661535

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30000010023439 HD31 L35 2003 Open Access Book Book
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Summary

Summary

Behind every great executive decision lies a smart question. Understand when, where, and what questions to ask and you will have the key business tool to take you to the top.


Author Notes

Tom Lambert is an international author, broadcaster, consultant, trainer, conference speaker and business journalist who is called, in America, "the world's friendliest guru". In Europe and Southern Africa his books and seminars have led him to be called by the quality press, "the consultant's consultant". He is the author of Key Management Solutions, The Power of Influence and High Income Consulting . You can connect with Tom at www.tom-lambert.com and www.business-minds.com


Table of Contents

Introduction: You Deserve State of the Art It''s
A Question of Need Why you need to have this book - but don''t need to read it!
The unique concept of the book is described and the reader is given guidance in its use
Applied thought leadership requires the asking of the right questions of the right people at the right time
This book provides the essential questions and clear guidance on how to implement the answers to greatest effect
The killer question to be asked every time
Section One Questions To Deal With Management Challenges
Chapter One Achieving the Mission and Surviving Long Enough to Enjoy It! Strategy: Where Next? Strategic questions that take you from where you are to where you want to be
Tactics: Where Now? Tactical questions that ensure that you survive long enough to get there
Chapter Two People Really Can Be an Asset Personal Questions to Improve Performance Questions that enhance your people skills and that enable you to attract and retain the best
Questions for superior interviewers
Questions that motivate
Questions to raise performance
Questions that will protect you from Corporate Alzheimer''s and the Auschwitz Syndrome
Questions that will enable you to "right-size" any organisation
Questions to motivate and questions to reduce risk
Chapter Three Getting People to Work Together Questions of Culture and Cooperation The essential questions that build your ability to create, nurture and manage teams
The psychology of teamwork expressed as questions
What to ask and who to ask if you want to get things done
Questions to save you from the perils of "let my people go"
Questions that make empowerment work
Chapter Three "Leadership is what Leaders DO!" Questions of Leadership The indispensable questions that enable you to turn Churchill''s aphorism into a success formula
Questions that ensure that you can be flexible and consistent simultaneously
Questions that will give you control in all situations
Questions that will give you time to think
Chapter Four Communicate Questions to Ensure the "Transfer of Meaning" Questions to perfect your internal communication
Questions to deal with the media
Questions that get people to "build bridges below the waterline
Chapter Five "Forget Your Problem - Give Me Your Solution" Questions to analyse any problem and develop the best solutions
Questions to pre-empt potential problems and keep the plan on track
Questions that will get your people eager to be problem solvers
Questions that give you the advantages and protect you from the pitfalls of consensus
Questions that raise creativity
Chapter Six Decisions, Decisions Which one? Questions that lead to speedy and effective decision-making
In a world in which the business cycle spins ever-faster fast and efficient thinking is the key difference between success and failure
This chapter provides the questions to speed decision-making in the real world
Chapter Seven It''s a Matter of Money How much is too much? A Question of Numbers Questions that enable the non-specialist to easily understand the world of finance
Questions that build revenues and profits
Questions that ensure that financial resources are applied effectively and frugally
Questions that ensure that when you need to spend you spend to best effect
Questions that get the best out of your bankers
Chapter Eight You Can Buck the Market! What if? Key questions that will enable you to exploit market opportunities at home and abroad
Essential questions for when there is a downturn
Questions that enable you to identify growth and exploit opportunity
Questions that ensure that your market-spend gets results
Questions that help you decide when to stop spending and start winning
Questions that enable you to turn the competition into "also rans"
Section Two Questions to Exploit Management Opportunities
Chapter Nine New Ventures Questions to Reduce Risk Questions for entrepreneurs and intrapreneurs
Questions to strengthen the business pl
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