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Summary
Summary
It takes careful planning to ensure that a disaster of any type-whether the result of fire, an electrical outage, a major computer virus, or even terrorism-does not result in a prolonged service interruption that could affect your business for years to come. By creating a proactive disaster recovery program, you can keep your people, inventory, and resources safe and secureThe Disaster RecoveryHandbook is a comprehensive reference to help your business survive any kind of major disruption, giving you the tools you need to protect your organization in the event of extraordinary circumstancesFilled with practical solutions and ready-to-use tools, the book provides detailed instructions for: * Assessing risk * Assembling a disaster recovery team * Building an interim plan for immediate protection * Setting up an emergency operations center * Clearly documenting recovery procedures * Testing and debugging the plan to make sure it works * Ensuring the health and physical safety of your people * Recovering vital records * Protecting your material resources Featuring a special CD-ROM with templates for process and skill matrices, contact databases, risk-assessment score sheets, and more,the book helps you consider every factor you need to include in your recovery operations. From facilities operations to telecommunications, computer networks to customer needs, the book gives you the forms and lists you need to ensure that everything is accounted for so that you can properly achieve containmentThe only defense against the unexpected is to be sure that you're properly prepared. The Disaster Recovery Handbook gives you everything you need to keep your organization running as smoothly as possible after any kind of disaster.In the event of an emergency, does your business have a recovery system in place? What happens if the power goes out? Do your people know how to get out of the building or where to look for information? What procedures have you already instituted to backup your company-wide and personnel data? Do you know what to do to recover from the loss of your material resources? The Disaster Recovery Handbook answers all these questions for you, giving you all the tools you need to establish a complete disaster recovery plan. You'll learn how to assemble a recovery team, set up an emergency operations center, and put your entire set of procedures in writing, protecting your business before the fact to safeguard against what could otherwise become an unrecoverable situationYou'll learn how to create a system for backing up all your vital electronic and physical information such as invoices, checks, inventory levels, and receipts, and keep your customers from being left out in the cold as you regroup in the wake of any unexpected circumstance. You'll also find all the information you need to help your Human Resources department get a handle on the ""people"" side of any emergency. The book takes into consideration every possible type of disaster, and gives you the practical solutions you need to protect yourpeople and your resourcesIncluding a special CD-ROM packed with critical templates, The Disaster Recovery Handbook is a vital resource for keeping your organization in business - no matter what." "
Author Notes
Michael Wallace is president of Q Consulting, an IT strategy and disaster recovery consulting firm. He is a member of the Contingency Planners of Ohio, the Project Management Institute, and recently assisted the State of Ohio in developing statewide IT policies
Lawrence Webber is a certified project manager and Six Sigma Black Belt for CDI Corp. He began his technical career in the U.S. Marine Corps, and has more than 25 years of experience in the information services field
Reviews 1
Choice Review
From minor workplace interruptions to the impact of contemporary calamities, Wallace (president of a disaster recovery consulting firm) and Webber (certified project manager) provide a proactive step-by-step action plan for the development, installation, implementation, and maintenance of a disaster recovery program. The book's 20 easy-to-read and thoroughly illustrated chapters cover topics such as assessing risk, creating a recovery team, providing an emergency operating center, writing a procedural manual, testing and insuring a plan's operational validity, protecting and recovering vital records, and protecting material resources. A CD-ROM containing all of the forms that appear in the chapters, in both Microsoft Word and Adobe PDF format, provides the reader with usable templates that can be modified to meet an organization's special needs. Although oriented toward the business professional, this handbook will be of interest to anyone with an interest in or responsibility for organizational leadership. ^BSumming Up: Highly recommended. Upper-division undergraduate through professional collections. S. R. Kahn University of Cincinnati
Table of Contents
| Foreword | p. ix |
| Introduction | p. xi |
| Part 1 The Plan | |
| Chapter 1 Getting Started: Overview of the Project | p. 3 |
| Chapter 2 Risk Assessment: Understanding What Can Go Wrong | p. 29 |
| Chapter 3 Build an Interim Plan: Don't Just Sit There, Do Something | p. 69 |
| Chapter 4 Emergency Operations Center: Take Control of the Situation | p. 87 |
| Chapter 5 Writing the Plan: Getting It Down on Paper | p. 115 |
| Chapter 6 Testing: Making Sure It Works | p. 129 |
| Part 2 The Assets | |
| Chapter 7 Electrical Service: Keeping the Juice Flowing | p. 143 |
| Chapter 8 Telecommunications: Your Connection to the World | p. 163 |
| Chapter 9 Vital Records Recovery: Covering Your Assets | p. 183 |
| Chapter 10 Data: Your Most Irreplaceable Asset | p. 211 |
| Chapter 11 Networks: The Ties That Bind | p. 223 |
| Chapter 12 End-User PCs: The Weakest Link | p. 237 |
| Chapter 13 Customers: Other People to Worry About | p. 251 |
| Chapter 14 Suppliers: Collateral Damage | p. 259 |
| Part 3 Preventing Disaster | |
| Chapter 15 Fire: Burning Down the House | p. 275 |
| Chapter 16 Human Resources: Your Most Valuable Asset | p. 295 |
| Chapter 17 Backups: The Key to a Speedy Recovery | p. 317 |
| Chapter 18 Virus Containment: High Tech Pest Control | p. 333 |
| Chapter 19 Health and Safety: Keeping Everyone Healthy | p. 351 |
| Chapter 20 Terrorism: The Wrath of Man | p. 365 |
| Appendix | p. 377 |
| Index | p. 383 |
| About the Authors | p. 397 |
