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Cover image for Human resource management
Title:
Human resource management
Personal Author:
Edition:
6th ed.
Publication Information:
Boston, MA : Houghton Mifflin, 2006
Physical Description:
xxii, 819 p. : ill. ; 27 cm.
ISBN:
9780618527861

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Item Category 1
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30000010210184 HF5549 F57 2006 Open Access Book Book
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Summary

Summary

This authoritative text appeals to upper-level students, practicing managers, and HRM professionals who require a thorough grasp of the field's essential functional areas as well as emerging trends. Drawing on their extensive experience teaching abroad, the authors introduce international issues in the first chapter and provide ongoing discussion throughout the text. Instructors can discuss and revisit strategic HRM, ethics, utility (cost/benefit analysis), plus productivity and quality at any point.


Table of Contents

I Overviewand Introduction
1 An Introduction to Human Resource Management
The Critical Importance of Human Resources in the Twenty-First Century
Human Resource Management Definition and Functions
Recurring Themes in Human Resource Management
Current and Future Challenges to Human Resource Management
Jobs and Careers in Human Resource Management
A Different Point of View: Blow the Sucker Up
Ethical Perspective: How Organizations Encourage Ethical Behavior
II Planning for Organizations, Jobs, and People
2 Strategic Human Resource Management
Why Is Managing Human Resources So Important?
What Is Strategic Human Resource Management?
Transforming HR Staff and Structure
Enhancing Administrative Efficiency
Integrating HR into Strategic Planning
Fitting HR Practices to Business Strategy and to One Another
Partnership Measuring HRM
Is Strategic HRM Really Worth All the Trouble?
Partnerships for Strategic Success: Building New HR Leaders
The Case of United Technologies
A Different Point of View: Pitfalls on the Road to Measurement
3 Human Resource Planning
What Is Human Resource Planning?
Forecasting the Demand for Labor
The Internal Supply of Labor
The External Supply of Labor
Planning Human Resource Programs
Ethical Perspective: Privacy and Accuracy of Computerized Employee Records
International Perspective: Manufacturing Overseas
4 Job Analysis: Concepts, Procedures, and Choices
Traditional Job Analysis
The Job Analysis Process
Phase 1 The Scope of the Job Analysis
Phase 2 Choosing among Methods of Job Analysis
Phase 3 Data Collection and Analysis
Phase 4 Assessing Traditional Job Analysis Methods
The "New Strategic View" of Job Analysis
Job Analysis: Adding Value to the Organization
A Different Point of View: Do We Really Need Job Descriptions, or Even Jobs?
III Acquiring Human Resources
5 Equal Employment Opportunity: The Legal Environment
The EEO Environment
Discrimination Defined
Legal and Regulatory Documents
Enforcement of EEO Laws and Regulations
Proving Illegal Discrimination
Management's Response
International Perspective: Sexual Harassment--Or Is It?
Ethical Perspective: Anti-Nepotism Rules--Fair or Unfair?
6 Recruiting and Job Search
Overview of the Recruitment Process
Strategic Issues in Recruiting
Internal Recruiting
External Recruiting
The Applicant's Point of View
Evaluation and Benchmarking Recruitment
Partnerships for Strategic Success: Strategic Recruitment in the Bookstore Industry
Ethical Perspective: Ethics in Recruiting and Job Search
Flexibility in the Workplace: Family Friendly Policies Attract Applicants
International Perspective: Job Ads--A Window on the National Soul
7 Measurement and Decision-Making Issues in Selection
Statistical Methods in Selection Reliability
Validity Decision Making in Selection
Utility of a Selection System
Partnerships for Strategic Success: Improving the Selection of Prison Correction Officer Trainees in Pennsylvania
A Different Point of View: There's More to Utility Than Meets the Eye
8 Assessing Job Candidates: Tools for Selection
Overview of the Selection Process
Application Blanks and Biodata Tests
Work-Sample and Trainability Tests
The Interview
Physical Testing
Reference and Background Checks
Selecting Managers
Criteria for Choosing Selection Devices
Partnerships for Strategic Success: The Office of Personnel Management and the U.S. Border Patrol
International Perspective: Selection Techniques Around the World
IV Building and Motivating Performance
9 Human Resource Development
Human Resource Development: An Introduction
Scope and Cost of Human Resource Development
The Needs
Assessment Phase
The Design and Development Phase
The Evaluation Phase
A Different Point of View: Fixing Weaknesses or Building Strengths?
International Perspective: Intercultural Issues in Training
Partnerships for Strategic Success: The Learning Revolution at Rockwell Collins
10 Performance Assessment and Management
The Performance Assessment and Management Process
Strategic Importance of Performance Assessment
Functions of Performance
Assessment Criteria for a Good Assessment System
Deciding What Types of Performance to Measure
Methods of Appraising Performance
Raters of Employee Performance
Enhancing the Measurement of Employee Performance
Feedback of Results: The Performance Assessment Interview
A Different Point of View: Does the Downside of Performance Appraisal Outweigh the Benefits?
International Perspective: Performance Appraisal and Performance-Based Rewards in China Ethical Perspective: Developing a Procedurally Just Performance Appraisal Process
11 Compensation System Development
Employee Satisfaction and Motivation
Issues in Compensation
Design Establishing Internal Equity
Job Evaluation Methods
Establishing External Equity
Establishing Individual Equity
Legal Regulation of Compensation Systems
Administering Compensation Systems
The Issue of Comparable Worth
A Different Point of View: Some Myths about Pay
International Perspective: International Compensation Comparisons
12 Incentive Compensation
Strategic Importance of Variable Pay
Linking Pay to Performance
Individual Incentives
Group Incentives
Barriers to Pay-for-Performance Success
Summary: Making Variable Pay
Successful Executive Compensation
Ethical Perspective: Reward Systems and Inappropriate Behavior
A Different Point of View: Do Rewards Motivate Performance?
V MaintainingHuman Resources
13 Benefits
The Role of Benefits in Reward Systems
Types of Benefits
Issues in Indirect Compensation
International Perspective
International Benefits
Comparisons and Complications
Partnerships for Strategic Success
Benefits Match the Culture at Patagonia
14 Safety and Health
A Proactive Approach
Occupational Safety and Health Legislation
Management's Role in Maintaining Safety and Health Safety and Health Issues in the Workplace
Violence in the Workplace
Employee Fitness and Wellness Programs
International Perspective
Decent Work--Safe Work
The International Picture Partnerships for Strategic Success
Safety at NexTech Is SHARP
15 Labor Relations and Collective Bargaining
Collective Bargaining and Labor Relations in Context
How Unions Are Formed
Organizing What Unions Do When They Are Formed
Collective Bargaining When Collective Bargaining Breaks Down
Impasse When the Meaning of the Contract Is in Dispute
The Grievance Procedure
The Role of Labor Relations in Human Resource Management
Ethical Perspective
Universal Human Rights in Employment Flexibility in the Workplace
Flexibility and Industrial Relations Ethical Perspective
Permanent Replacement of Strikers
16 Employment Transitions
Managing Careers, Retention, and Termination Career
Paths and Career Planning
Retirement
Voluntary Turnover
Involuntary Turnover
Employment-at-Will
Discipline Systems and Termination for Cause Retrenchment and Layoff Flexibility in the Workplace
Are You Flexible Enough for Today's Employees?
Ethical Perspective
Firing for Off-Duty Behavior--Legal?
Ethical?
VI Multinational Human Resource Management
17 Managing Human Resources in Multinational Organizations What Is IHRM?
Managing Human Resources in a Foreign
Subsidiary Expatriate
Managers Training Expatriates
Appraising the Performance of Expatriates
Paying Expatriates
Expatriate Reentry IHRM
Adding Value in the Global Business
Environment Ethical Perspective
Ethical Relativity versus Ethical Absolutism
HR Decision Making in Overseas Operations
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