Skip to:Content
|
Bottom
Cover image for Research methods : a concise introduction to research in management and business consultancy
Title:
Research methods : a concise introduction to research in management and business consultancy
Personal Author:
Edition:
2nd ed.
Publication Information:
Oxford, UK : Butterworth-Heinemann, 2009
Physical Description:
viii, 292 p. : ill. ; 24 cm.
ISBN:
9780750689533
Added Author:

Available:*

Library
Item Barcode
Call Number
Material Type
Item Category 1
Status
Searching...
30000010214555 HM24 C76 2009 Open Access Book Book
Searching...
Searching...
30000010239964 HM24 C76 2009 Open Access Book Book
Searching...

On Order

Summary

Summary

This is the ideal companion for those needing guidance when carrying out a research project in a management or a business-related subject. The text is succinct and concise, written with modular courses in mind for the reader to quickly gain an overall perspective of the fundamental areas and identify the key points that need to be addressed. This clear and practical book also covers the requirements of more general areas of business research and consultancy. New to this edition is a chapter devoted to the analysis of qualitative data - an area many students find they want to focus on. A new accompanying student website also gives practical guidance on some of the problems students face: assistance with writing a research proposal; the structure of a dissertation; collecting data - how much is enough; citing references; links to other resources. Dissertations and projects form an integral part of many MBA and degree programmes and this text is invaluable when tackling this area for the first time. The authors approach the research task in a step-by-step manner, covering areas such as data collection, observational methods, and data analysis.


Table of Contents

About the Authorsp. ix
Acknowledgementsp. xi
1 Introductionp. 1
1.1 Background and major themesp. 1
1.2 Using this bookp. 4
1.3 Chapter structure/studying each chapterp. 6
1.4 The research/consultancy projectp. 7
1.5 Concluding commentsp. 8
2 Managing Your Development as a Managerp. 10
Learning outcomesp. 10
2.1 The importance of continued professional development for the managerp. 11
2.2 Approaches to professional development: self-developmentp. 12
2.3 Action learning: process and principlesp. 14
2.4 Working with and learning from othersp. 15
2.5 Planning a self-development programp. 16
2.6 Concluding commentsp. 20
2.7 Referencesp. 20
2.8 Glossaryp. 20
3 Introduction to Research in Managementp. 21
Learning outcomesp. 21
3.1 The theoretical antecedents to management research: epistemological versus ontological orientationsp. 22
3.2 Deductive versus inductive researchp. 23
3.3 Nomothetic versus ideographic researchp. 32
3.4 Problems and issues in management consultancy-type researchp. 36
3.5 Concluding commentsp. 39
3.6 Referencesp. 39
3.7 Glossaryp. 40
4 Management Consultancy and Researchp. 42
Learning outcomesp. 42
4.1 The consultant and consultancy: development and meaningp. 43
4.2 Why organizations use consultants: advantages and contributionsp. 44
4.3 Disadvantages and limitations of management consultantsp. 46
4.4 Management consultancy: types, roles, and activitiesp. 48
4.5 Internal versus external consultantsp. 53
4.6 Developments in management consultancy approaches and techniquesp. 54
4.7 Professional and ethical issues in management consultancy and researchp. 55
4.8 Concluding commentsp. 56
4.9 Referencesp. 56
4.10 Glossaryp. 57
5 The Consultancy Research Processp. 58
Learning outcomesp. 58
5.1 Management consultancy and research: an overviewp. 59
5.2 Initiating the consultancy/research process: meeting/identifying the clientp. 59
5.3 The consultancy research project/topicp. 63
5.4 Planning and agreeing the consultancy/research briefp. 67
5.5 Designing and agreeing the research planp. 68
5.6 Completing the consultancy cyclep. 69
5.7 Concluding commentsp. 70
5.8 Referencesp. 70
5.9 Glossaryp. 71
6 An Overview of Data Collection: Approaches, Methods, and Techniquesp. 72
Learning outcomesp. 72
6.1 Data, information, and decisionsp. 73
6.2 Types of datap. 74
6.3 Methods of data collectionp. 77
6.4 Issues in data collectionp. 78
6.5 Choosing between data collection methodsp. 82
6.6 Concluding commentsp. 85
6.7 Referencesp. 86
6.8 Glossaryp. 87
7 Data Collection: Secondary Datap. 88
Learning outcomesp. 88
7.1 Secondary data: meaning and scopep. 89
7.2 Planning secondary data collectionp. 91
7.3 Internal secondary datap. 95
7.4 External secondary datap. 97
7.5 Criteria for evaluating secondary datap. 102
7.6 Concluding commentsp. 104
7.7 Referencesp. 104
7.8 Glossaryp. 105
8 Data Collection: Observational Researchp. 107
Learning outcomesp. 107
8.1 The nature and purpose of observational researchp. 108
8.2 Observation approaches and techniquesp. 110
8.3 Planning and implementing observational researchp. 116
8.4 Other issues in observational researchp. 119
8.5 Concluding commentsp. 121
8.6 Referencesp. 121
8.7 Glossaryp. 122
9 Data Collection: Experimental, Quasi-experimental, and Action Researchp. 123
Learning outcomesp. 123
9.1 The nature and purpose of experimentation: classical experimentationp. 124
9.2 Structuring experimental research design: key stepsp. 128
9.3 Quasi-experimentationp. 132
9.4 Action researchp. 134
9.5 Concluding commentsp. 137
9.6 Referencesp. 138
9.7 Glossaryp. 139
10 Data Collection: Asking Questionsp. 140
Learning outcomesp. 140
10.1 Ethics in researchp. 141
10.2 Questioning as a means of data collectionp. 143
10.3 Interviewsp. 146
10.4 Questionnaires, surveys, and samplesp. 151
10.5 Surveysp. 160
10.6 Concluding commentsp. 165
10.7 Referencesp. 166
10.8 Glossaryp. 167
11 Analyzing Data: Nature and Purposep. 168
Learning outcomesp. 168
11.1 Using and building modelsp. 169
11.2 Modeling through equationsp. 170
11.3 Building modelsp. 172
11.4 Analysis: nature and rolesp. 173
11.5 The purpose of analysisp. 176
11.6 Quantitative versus qualitative data analysisp. 177
11.7 Concluding commentsp. 180
11.8 Referencesp. 181
11.9 Glossaryp. 181
12 Analyzing Qualitative Datap. 182
Learning outcomesp. 182
12.1 Qualitative analysisp. 183
12.2 Semioticsp. 188
12.3 Dialectics: an alternative form of argumentp. 192
12.4 Steps in analyzing qualitative datap. 194
12.5 Issues in and approaches to analyzing qualitative datap. 196
12.6 Concluding commentsp. 197
12.7 Referencesp. 198
12.8 Glossaryp. 199
13 Actioning Researchp. 200
Learning outcomesp. 200
13.1 Interpreting and diagnosing research findings, making recommendations and taking decisionsp. 201
13.2 Designing the implementation and action plansp. 204
13.3 Implementation and follow upp. 204
13.4 Control and evaluation: disengagementp. 206
13.5 Concluding Commentsp. 208
13.6 Referencesp. 209
13.7 Glossaryp. 210
Appendix I Activity Solutionsp. 211
Appendix II Bibliographyp. 219
Appendix III Introduction to Management Researchp. 227
Appendix IV Internet Gateways, Research and Databases, Search Engines and Directories for Social Science Researchersp. 234
Appendix V Amalgamated Glossaryp. 236
Appendix VI Referencing and Advice on Presentationp. 241
Appendix VII Resources for Methods in Evaluation and Social Researchp. 287
Indexp. 289
Go to:Top of Page