Title:
Electronic information delivery : ensuring quality and value
Publication Information:
Aldershot : Gower, 1995
ISBN:
9780566075674
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000003104639 | QA78.9.D3 E53 1995 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
How do you judge the accuracy, reliability and completeness of an electronic or online database? Can quality be designed in? In the early 1990s, several initiatives were launched, including the influential SCOUG (Southern California Online Users Group) database rating scale. This project was intended to review database performance across ten broad categories: consistency; coverage and scope; timelessness; accuracy/error rate; accessibility/ease of use; integration; output; documentation; customer support and training; value-to-cost ratio.
Table of Contents
| Introduction |
| Database Production |
| Information Manufacturing |
| A Historical View of Quality EngineeringStephen E Arnold |
| Standardizing Online Information |
| An Impossibility?Sophie K. Hudnut |
| Quality Issues in Information Retrieval |
| A Publisher PerspectiveAnne Mintz |
| Assuring Data Integrity and Quality |
| A Database Producer's PerspectiveEarl Beutler |
| Application of TQM to the Continuous Improvement of Database ProductionBarbara Lawrence and Tony Lenti |
| Role of the Search Intermediary |
| Quality Assurance in the Information Service EnvironmentKirstin K. Oberts |
| Better Searching Through Better SearchersBarbara Quint |
| Quality Testing |
| Priorities of QualityCarol Tenopir |
| Testing the Quality of CD-ROM DatabasesPeter Jacsó |
| Liability Issues |
| Selected Aspects of Legal Liabilities of Independent Information ProfessionalsT.R. Halvorson |
| Database Quality and Liability |
| The UK CampaignSandy Norman |
| The Role of User Groups |
| Evaluating the Quality of Finnish DatabasesRitva Juntunen |
| The Eye of the BeholderC.J. Armstrong |
| Quality Issues in the Information Sector |
| An International Perspective with Particular Reference to the European SceneAlan Gilchrist |
| Index |
