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Summary
Summary
Shifting work patterns, constant organizational change, and a continually increasing demand for new knowledge, challenges even the most experienced training professional. Under these conditions, proven, ready-to-use resources are immensely useful. None more so than The 2006 Pfeiffer Annual: Training , which provides instant access to a wealth of knowledge about training and development, and proven tools that can be put to use with a minimum of preparation. The book is divided into four sections: Experiential Learning Activities (ELAs); Editor′s Choice, Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. All the material can be freely reproduced for training purposes.
Author Notes
Elaine Biech is the author of more than a dozen articles and books, including The Business of Consulting , Marketing and Selling Your Consulting Services , and The Consultant′s Quick Start Guide , all published by Pfeiffer. Her most recent book is Training for Dummies . She is president and managing principal of ebb associates inc and has consults to a diverse range of industries including health care institutions, insurance, banking, shipbuilding, manufacturing, government, and nonprofit organizations.
Table of Contents
Preface |
The Difference Between Training and Consulting: Which Annual to Use? |
Introduction to The 2006 Pfeiffer Annual: Training |
Experiential Learning Activities |
Introduction to the Experiential Learning Activities Section |
Experiential Learning Activities Categories |
Do Differences Divide Us? Learning About DiversityM.K. Key |
Opposite Chair: Learning to Ask QuestionsChai M. Voris |
Pygmalion: Using the Power of Expectations for Developing SubordinatesParth Sarathi |
Self-Powered Vehicles: Learning to Work as a GroupPat Murphy |
Soda Can Carry: Building a TeamKristin J. Arnold |
Picture This: Introducing ParticipantsCarrie Reilly and Mark Rose |
Word Cards: Reinforcing LearningSteve Sphar |
Lyrical Look: Finding Insight in SongsLenn Millbower |
Critical Reflection Relay: Reviewing What Was LearnedBonnie Jameson |
Rolling for Review: Reviewing Key Learning PointsGail Hahn |
Keynote Closer: Polishing the GemsFrank A. Prince |
What Is Moral Character? Defining CharacterHomer H. Johnson |
How Do I Acknowledge Thee? Giving Praise When DueTeri-E Belf and M. Sheila Collins |
Board Meeting Simulation: Establishing Leadership PerspectiveW. Norman Gustafson |
Editor's Choice |
Introduction to the Editor's Choice Section |
El Quixoteand the Quest for Management SkillsTeresa Torres-Coronas |
Why Sales People FailJeffrey P. Bosworth |
How to Protect and Profit from Your Training AssetsDiane M. Gayeski |
Inventories, Questionnaires, and Surveys |
Introduction to the Inventories, Questionnaires, and Surveys Section |
Assessing One's Own Facilitation SkillsLois B. Hart |
Measuring Employee ResilienceJeffrey Russell and Linda Russell |
Articles and Discussion Resources |
Introduction to the Articles and Discussion Resources Section |
Plan by Turning Time AroundStephen Randall |
Who Am I and Where Do I Fit Today, Tomorrow, and Beyond?Neil J. Simon and Fred Zimmer |
Training Personnel to Use Speech Recognition SoftwareMartha C. Yopp |
Reluctance to Role PlaySusan El-Shamy |
Nuts and Bolts: Checklists for a Faultless WorkshopLois B. Hart |
Connecting Training to PerformanceTyrone A. Holmes |
The Inside TrackAjay M. Pangarkar and Teresa Kirkwood |
Applying Recognition to Training and DevelopmentBob Nelson |
Where Are the Grown-Ups? Developing Mature LeadersLisa J. Marshall |
Narcissistic Managers: An Impediment to Organization DevelopmentMarlo E. Ettien |
Emerging Knowledge Management TrendsWorachat Buranapunsri and Robert Jordan and Zane Berge |
Contributors |
Contents of the Companion Volume, The 2006 Pfeiffer Annual: Consulting |
How to Use the CD-ROM |
Pfeiffer Publications Guide |