Quality in the constructed project : a guide for owners, designers, and constructors

Primarily for the three parties named in the subtitle, this manual offers information and recommendations on principles and procedures that have been shown effective in enhancing the quality of construction projects the projects themselves not the finished product. Among other aspects, it discusses

Executive Summary	p. xv
Chapter 1 Introduction
1.1 The Members of the Project Team	p. 1
1.2 Team Member Requirements	p. 2
1.3 Team Member Responsibilities	p. 3
1.4 Defining Key Terms	p. 4
1.5 Balancing Team Member Requirements	p. 6
1.6 The Obligations of Team Members	p. 6
1.7 Principal Themes of This Guide	p. 7
Chapter 2 The Owner's Role and Requirements
2.1 The Owner's Role	p. 9
2.2 Project Goals	p. 10
2.3 Achieving Project Goals	p. 10
2.4 Establishing Project Objectives	p. 10
2.5 Team Member Requirements	p. 12
2.6 Timing and Duration of Participation	p. 12
Chapter 3 Project Delivery Systems
3.1 Owner-Provided Delivery	p. 16
3.2 Traditional Design-Bid-Build	p. 17
3.3 Construction Management	p. 18
3.4 Design-Build	p. 19
3.5 Design-Build Variations	p. 21
3.6 Fast-Tracking: A Distinction	p. 23
Chapter 4 The Project Team
4.1 Traditional Team Organization and Variations	p. 25
4.2 The Owner's Team	p. 26
4.3 The Design Professional's Team	p. 29
4.4 The Constructor's Team	p. 30
4.5 Common Interests	p. 31
Chapter 5 Coordination and Communication
5.1 Key Team Members	p. 33
5.2 Developing Coordination Processes	p. 34
5.3 Team Member Relationships	p. 34
5.4 Characteristics of Good Communication	p. 36
5.5 Timing and Critical Moments	p. 40
5.6 Frequency of Communication	p. 41
5.7 Conflict and Disagreement	p. 41
Chapter 6 Selecting the Design Professional
6.1 Project Goals and the Design Professional's Scope of Services	p. 43
6.2 Qualifications-Based Selection (QBS)	p. 44
6.3 Competitive Bidding	p. 48
6.4 Two-Envelope Selection	p. 49
Chapter 7 Agreement for Professional Services
7.1 Purpose of the Professional Services Agreement	p. 54
7.2 Elements of the Agreement	p. 54
7.3 Standard-Form Agreements	p. 59
7.4 Short-Form Agreements	p. 60
7.5 Other Design Contracts	p. 61
7.6 Cautions Concerning Non-Traditional Contracting Relationships	p. 63
Chapter 8 Alternative Studies and Project Impacts
8.1 Project Conceptualization	p. 68
8.2 Existing Conditions and Future Needs Analysis	p. 68
8.3 A Framework for Developing Conceptual Alternatives	p. 69
8.4 Investigating and Selecting Conceptual Alternatives	p. 70
8.5 Environmental Documentation and Permitting	p. 75
8.6 Public Involvement	p. 77
Chapter 9 Planning and Managing Design
9.1 Organizing for Design	p. 79
9.2 The Design Team	p. 81
9.3 Project Design Guidelines	p. 83
9.4 Coordination and Communication During Design	p. 83
9.5 Monitoring and Controlling Design Cost and Schedule	p. 84
Chapter 10 Design Discipline Coordination
10.1 Levels of Design Discipline Organization	p. 87
10.2 Design Disciplines and Project Objectives	p. 88
10.3 General Design Team Coordination Considerations	p. 91
10.4 Role of the Professional Discipline Leader During Design	p. 92
10.5 Role of the Design Professional During Construction	p. 93
Chapter 11 Guidelines for Design
11.1 Office Operation	p. 95
11.2 Design Procedures	p. 97
11.3 Design Activities and Responsibilities	p. 98
11.4 Compliance with Codes and Standards	p. 102
11.5 Regulatory Permits and Approvals	p. 103
11.6 Public Funding	p. 103
11.7 Design Responsibility	p. 103
Chapter 12 Pre-Contract Planning for Construction
12.1 Assessing the Owner's Capabilities	p. 107
12.2 Resources for Quality Construction	p. 108
12.3 Regulatory Requirements	p. 111
12.4 Site Development	p. 111
12.5 Reviewing Design and Construction Alternatives	p. 112
12.6 Construction Contract Arrangements	p. 113
Chapter 13 The Construction Team
13.1 Assembling the Construction Team	p. 115
13.2 Contracting Strategies and Team Organization	p. 116
13.3 On-site Construction Team Representatives	p. 117
13.4 Construction Specialty Advisers	p. 121
Chapter 14 Procedures for Selecting the Constructor
14.1 Selection Procedures and Qualifications	p. 123
14.2 Constructor Qualifications	p. 124
14.3 Selection By Competitive Bidding	p. 125
14.4 Selection Procedures for Competitive Negotiated Contracts	p. 128
14.5 Selection Procedures for Noncompetitive Negotiated Contracts	p. 129
Chapter 15 The Construction Contract
15.1 Functions of the Construction Contract Relating to Quality	p. 131
15.2 Role of the Design Professional in the Construction Contract	p. 132
15.3 Defining and Preparing the Construction Contract Documents	p. 132
15.4 Industry Standard Construction Contract Documents	p. 133
15.5 International Construction Contracts	p. 133
Chapter 16 Planning and Managing Construction
16.1 Organizing for Construction	p. 137
16.2 Pre-Construction Meetings	p. 139
16.3 Construction Activities	p. 141
16.4 Coordination and Communication	p. 145
Chapter 17 Construction Contract Documentation and Submittals
17.1 Roles and Coordination	p. 149
17.2 Contract Documentation	p. 153
17.3 Technical Submittals	p. 154
Chapter 18 Construction Contract Administration
18.1 Resident Project Representative (RPR)	p. 163
18.2 Quality Objectives	p. 164
18.3 Job Site Safety	p. 166
18.4 Payment	p. 166
18.5 Constructor Submittals	p. 171
18.6 Change Orders	p. 171
18.7 Coordination of Activities	p. 172
18.8 Documentation	p. 172
Chapter 19 Operation and Maintenance
19.1 Achieving Quality in OandM	p. 177
19.2 OandM During Planning and Design	p. 178
19.3 OandM During Construction	p. 179
19.4 OandM During Start-Up	p. 180
19.5 Operation	p. 182
Chapter 20 Quality Assurance and Quality Control
20.1 The Owner's Role	p. 185
20.2 The Design Professional's QA/QC Process	p. 186
20.3 The Constructor's QA/QC Process	p. 189
Chapter 21 Computers and Project Quality
21.1 Common Computer Uses	p. 193
21.2 Computers and the Owner	p. 195
21.3 Computers and the Design Professional	p. 196
21.4 Computers and the Constructor	p. 198
21.5 Internet Resources	p. 200
Chapter 22 Peer Review
22.1 General Features	p. 203
22.2 Types and Benefits of Peer Review	p. 204
22.3 Procedural Elements of Peer Review	p. 206
22.4 Responsibility	p. 210
22.5 Peer Review Programs and Resources	p. 210
Chapter 23 Risk, Liability, and Avoiding Conflict
23.1 Project Risks	p. 213
23.2 Managing Risk	p. 214
23.3 Risk Management Tools	p. 218
23.4 Liability	p. 220
23.5 Avoiding Conflict	p. 220
23.6 Conflict Resolution	p. 221
23.7 Litigation	p. 222
Chapter 24 Partnering
24.1 Benefits of Partnering	p. 225
24.2 Principles of Partnering	p. 228
24.3 Elements of Partnering	p. 229
24.4 Special Applications of Partnering	p. 234
Chapter 25 Value Engineering
25.1 The Concept of Value	p. 239
25.2 The Benefits of VE	p. 239
25.3 The Timing of VE Studies	p. 240
25.4 VE Team Composition and Qualifications	p. 243
25.5 Stages of VE Study	p. 244
25.6 Additional VE Considerations	p. 250
Glossary	p. 253
Acronyms	p. 262
Index	p. 264

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