Title:
General management : processes and action : text and cases
Personal Author:
Publication Information:
Boston : McGraw-Hill, 2002
ISBN:
9780072432411
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010061115 | HD31 G373 2002 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Focusing on implementation, and the way general managers get things done, this text works through management processes like straegic planning, business planning and budgeting to move an organization forward. This book aims to develop an deeper understanding of management processes and activities and their link to performance in the mind of students. Understanding the skills necessary to influence the design, direction and functioning of management processes is essential to effective management. There are real-world examples from managers of companies of all sizes, from those with just six employees to thoses with a large number of employees, such as American Express.
Table of Contents
| Table of Contents |
| Introduction |
| 1 The Processes of Organization and Management |
| Module I Strategic Processes |
| 2 Arthur D. Little, Inc |
| 3 R. R. Donnelley & Sons: The Digital Division |
| 4 Allstate Chemical Company: The Commercialization of Dynarim |
| 5 Time Life Inc. (A) |
| 6 Watermill Ventures |
| 7 Note on the Major Appliance Industry in 1988 |
| 8 Electrolux: The Acquisition and Integration of Zanussi |
| 9 Emerson Electric: Consistent Profits, Consistently |
| 10 Xerox Charts a New Strategic Direction (Excerpts) |
| Module II Resource Allocation Processes |
| 11 Ellis International Division: Patrick O'Brian |
| 12 Americhem: The Gaylord Division (A) |
| 13 Westinghouse Electric Corporation: Automating the Capital Budgeting Process (A) |
| 14 Peterson Industries: Louis Friedman |
| Module III Decision-Making Processes |
| 15 British Steel Corporation: The Korf Contract |
| 16 Note on Process Observation |
| 17 Strategic Decision Processes in High Velocity Environments: Four Cases in the Microcomputer Industry |
| 18 Making Fast Strategic Decisions in High-Velocity Environments |
| 19 Decision-Making Exercise (A) |
| 20 Growing Pains |
| 21 Decision-Making Exercise (B) |
| 22 Decision-Making Exercise (C) |
| 23 The Case of the Unhealthy Hospital |
| 24 A Thousand Days |
| 25 Thirteen Days |
| 26 Decision Making at the Top: The All-Star Sports Catalog Division |
| Module IV Learning Processes |
| 27 Building a Learning Organization |
| 28 Types of Learning Processes |
| 29 A Note on Knowledge Management |
| Module V Managerial Processes |
| 30 Serengeti Eyewear: Entrepreneurship within Corning Inc |
| 31 The Soul of a New Machine |
| 32 The Transition to General Management Website |
| 33 No Excuses Management |
| 34 Harvard Business School Publishing |
| Module VI Change Processes |
| 35 SAP America |
| 36 Millipore Corporation (A) |
| 37 Harvey Golub: Recharging American Express |
| 38 Pepsi's Regeneration, 1990-1993 |
| 39 Leveraging Processes for Strategic Advantage |
