Title:
Operations management : focusing on quality and competitiveness
Personal Author:
Edition:
3rd ed.
Publication Information:
New Jersey : Prentice Hall, 2000
ISBN:
9780130130921
Added Author:
On Order
Summary
Summary
Integrating traditional topics in operations management with significant changes occurring in manufacturing and service operations around the world, this text places each function of operations managment in the proper perspective.
Table of Contents
| I The Strategic Importance of Operations |
| 1 Introduction to Operations and Competitiveness |
| 2 Operations Strategy |
| Chapter 2 Supplement: Decision Analysis |
| II Designing The Operating System |
| 3 Product and Service Design |
| 4 Processes and Technologies |
| 5 Facilities |
| Chapter 5 Supplement: Facility Location Models |
| 6 Project Management |
| Chapter 6 Supplement: Supplier Selection |
| III Managing The Supply Chain |
| 7 Supply Chain Management |
| Chapter 7 Supplement: Supplier Selection |
| 8 Forecasting |
| 9 Capacity and Aggregate Planning |
| Chapter 8 Supplement: Linear Programming |
| 10 Inventory Management |
| Chapter 10 Supplement: Simulation |
| 11 Just-In-Time and Lean Production |
| 12 Enterprise Resource Planning |
| 13 Scheduling |
| IV Ensuring Quality |
| 14 Quality Management |
| 15 Statistical Process Control |
| Chapter 15 Supplement: Acceptance Sampling |
| 16 Waiting Line Models for Service Improvement |
| 17 Human Resources in Operations Management |
