Cover image for Best technology practices in higher education
Best technology practices in higher education
Publication Information:
Medford, N.J. : Information Today, c2005.
Physical Description:
xxi, 242 p. : ill. ; 24 cm.
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Material Type
30000003497694 LB2395.7 B48 2005 Open Access Book

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A handful of progressive teachers and administrators are integrating technology in new and creative ways at their colleges and universities, raising the bar for all schools. In his latest book, editor Les Lloyd (Teaching with Technology) has sought out the most innovative and practical examples in a range of key application areas, bringing together more than 30 technology leaders to share their success stories. The book's 18 chapters include firsthand accounts of school technology projects that have transformed classrooms, services, and administrative operations. The four major sections are "Best Practices in Teaching and Course Delivery," "Best Practices in Administrative Operations," "Technical or Integrative Best Practices," and "Future Best Practices." Best Technology Practices in Higher Education is an invaluable resource for technology and information staff, and for provosts and presidents who need to gauge how their schools stack up and to challenge staff to embrace the best that new technology has to offer.

Table of Contents

Terry CorwinCarole A. HayesRebecca Frost DavisA. C. M. Fong and S. C. HuiMollie GorePeggy E. Steinbronn and Eunice M. MeridethMary Helen FaganElaine Peters and Jane GaoNancy SinsabaughFred DearSuzanne PetruschJeff Guan and William Nunez and John F. WelshDel Lovitt and Dennis V. DayNichole Howa Greenwood and Stephan RossRonnie Swanner and Pat UllmannM. P. Evans and S. M. FurnellPaul ReynoldsJohn W. Collins, Jr.
Figuresp. xi
Tablesp. xiii
Dedicationp. xv
Forewordp. xvii
Introductionp. xix
Part 1 Best Practices in Teaching and course deliveryp. 1
Chapter 1 Electronic Portfoliosp. 3
Introductionp. 3
Best Technology Practices Projectp. 4
Abilities and Skillsp. 6
Portfolio Integrationp. 7
Problems and Issuesp. 8
Tracking Student Progressp. 9
Evaluating Success and Assessing Outcomesp. 9
Assessing Outcomesp. 11
Referencesp. 14
Chapter 2 Secure, Scalable Proctored Testing for Online Studentsp. 17
Using Technology to Decrease Errors and Increase Efficiency and Efficacyp. 19
How FSU's Online Students Locate and Get Approval for Proctorsp. 20
Implementation and Updatep. 22
Chapter 3 The Associated Colleges of the South's Course Delivery Systemp. 25
ACS Course Delivery Systemp. 25
Project Teamp. 32
Project Budgetp. 33
Project Impactp. 33
What Would We Do Differently if We Were Starting Over?p. 36
Project Evaluationp. 37
Lessons Learned and Advice to Other Institutionsp. 38
Chapter 4 An End-to-End Solution for Internet Lecture Deliveryp. 41
Introductionp. 41
Commercial Video Delivery Solutionsp. 43
Quality of Service: Problems and Approachesp. 44
End-to-End Solutionp. 45
Performance Analysisp. 48
Conclusion and Further Researchp. 50
Referencesp. 50
Chapter 5 Professors at Charleston Southern University Get a Lesson of Their Own-In the Latest Computer Softwarep. 53
Chapter 6 An Outward Design Support System to Increase Self-Efficacy in Online Teaching and Learningp. 61
Introductionp. 61
Core Connectivity Needs of All Stakeholders for Online Support and Self-Efficacyp. 64
Environmental Online Support Needsp. 65
Unique Support Needs by Web Faculty for Online Supportp. 66
Unique Support Needs by Web Students for Distance Educationp. 68
Assessment of the Outward Design System for Online Supportp. 70
Future Directionsp. 72
Referencesp. 74
Chapter 7 Exploring E-Education Applications: A Framework for Analysisp. 77
Introductionp. 77
Backgroundp. 78
Methodologyp. 80
E-Education Frameworkp. 80
Conclusionp. 87
Endnotesp. 87
Referencesp. 88
Part 2 Best Practices in Administrative Operationsp. 91
Chapter 8 HR Quick Requisition Processp. 93
UC Irvinep. 93
The Quick Requisitionp. 93
Quick Requisition Application Structurep. 95
How Quick Requisition Worksp. 96
Conclusionp. 99
Chapter 9 The Paperless Financial Aid Officep. 101
Scopep. 102
Project Teamp. 104
Who Benefited and How?p. 105
Technical Architecturep. 109
Chapter 10 Online Registrationp. 113
Student Usagep. 116
Impact on the Registration Staffp. 116
Advisement Communityp. 117
Chapter 11 E-Relationships: Enriching Communication with Prospective Studentsp. 119
Chapter 12 Institutional Strategy and Information Support: The Role of Data Warehousing in Higher Educationp. 133
A Context for Changep. 133
Institutional Issuesp. 134
Complexities of the Organizationp. 135
Stakeholdersp. 135
Competitive Marketplacep. 136
Resource Limitationsp. 136
The Structure and Scope of Data Warehouses in Higher Educationp. 137
Data Warehousingp. 139
Institutional Support for Data Managementp. 142
Referencesp. 143
Part 3 Technical or Integrative Best Practicesp. 145
Chapter 13 Integrating Learning and Transactional Systemsp. 147
Where Do We Start?p. 149
The Planp. 151
Organizational Climate and Business Practicesp. 152
Resultsp. 154
Chapter 14 Implementing Campuswide Voice-Over Internet Protocol (VoIP) Phone Systems at a Small Collegep. 157
Introductionp. 157
Project Scopep. 158
Implementation of the VoIP Voice/Voice-Mail Systems and Upgrade to Westminster's Data Systemsp. 158
New Campus Number Conventionp. 159
End-User Trainingp. 159
Legacy Phone System, Cabling, and Analog Linesp. 159
Project Teamp. 160
Project Budgetp. 160
Who Benefited?p. 160
Conclusionp. 160
Chapter 15 Administration of Information Technology at a Small Liberal Arts Universityp. 163
Overviewp. 163
Elizabeth Huth Coates Libraryp. 164
Information Technology Services (ITS)p. 165
Instructional Media Services (IMS)p. 165
TigerCard Officep. 166
Initiativesp. 167
Conclusionp. 173
Part 4 Future Best Practicesp. 175
Chapter 16 A Model for Monitoring and Migrating Web Resourcesp. 177
Introductionp. 177
Limitations of Existing Monitoring Techniquesp. 178
Migrating Web Resourcesp. 179
An Overview of the Resource Locator Servicep. 180
Extending the Resource Locator Service to Monitor Web Resource Usagep. 183
Defining the Information Stored by WebRUMp. 185
Accessing WebRUM's Informationp. 185
Applications of WebRUMp. 187
Charting the Web's Traffic Patternsp. 189
Issues and Further Workp. 189
Conclusionp. 190
Referencesp. 190
Chapter 17 A Vision of the Internet in 2010p. 193
Backgroundp. 193
2010 Internet Requirementsp. 193
Extrapolating Technology Trends to a Visionp. 194
Drivers to Achieve the Visionp. 195
2010 Internet Visionp. 196
Conclusionp. 200
Chapter 18 The One-Room Schoolhouse (Internet Portal) for K-12 Schoolsp. 201
A Needs Assessmentp. 201
The Magnitudep. 202
The Silver Bulletp. 204
The One-Room Schoolhouse Revisitedp. 205
Feasibility and Challengesp. 206
Conclusionp. 207
About the Universityp. 208
EDUCAUSE Awards for Excellence in Campus Networkingp. 209
EDUCAUSE Award for Systemic Progress in Teaching and Learningp. 210
Referencesp. 211
Conclusionp. 213
About the Contributors and Project Leadersp. 215
Indexp. 225